Hotels & accommodaties in St. Augustine

Room was spacious and clean the balcony was a good addition to the room. It was quiet and would definitely stay again. Only issue is they advertise breakfast but what ya get is a juice and a honey bun. Really have no complaints other than that.

Great breakfast and they offer a shuttle to downtown Saint Augustine for five dollars a room, which is quite a good value because parking downtown is very expensive.

Great location, price and staff but definitely needs some TLC. Room was comfortable but floor was sticky and the it definitely needed a paint job. Did not eat breakfast because there was a charge, unlike most HI locations.

POSITIVES: room looks nice & modern when you first walk-in; staff was friendly & helpful when I asked for extra pillows and tissue box; check-in & check-out procedure was very fast and hastle-free; this hotel allowed cancellation & refund almost right up to day of check-in; hotel is right across the street from a CVS & Walgreens for convenient late-night run; hotel is right next-door to an awesome Mexican restaurant that served an amazing late-night, take-out dinner (I walked over in pj's & easily picked up the food); hotel is only an 8 minute-drive from historic district; the complimentary breakfast was fantastic with two waffle-machines, an assortment of bagels & bisquits, jams & toppings, cereals, oatmeal, sausage, eggs, juice machine, etc.; hotel beds were clean and comfy; free wi-fi worked well; we didn't use it, but the hotel pool looked clean (but small) and there was a small rec room next to it with a fooseball table; hotel overall looked clean and inviting. NEGATIVES: my hotel room floor looked like it hadn't been swept--we could see the uncleanliness in some parts of the room and even walking barefoot, we could feel it on our feet--that was actually gross and we all stayed in socks in the room because of that; the shower floor looked kind of gross too--like mold or something along the seams. The consolation was a clean rubber mat was provided to apply to the shower floor. Those were the only two negatives, but besides that, overall, I would stay at this hotel again. 4 out of 5 stars.

The location of the hotel is just off I-95, close to the St Augustine Outlet Mall and several nearby restaurants and other hotels. It is located about 15-minutes or 7.5-miles from historic downtown St Augustine. The lobby was inviting and well-appointed, featuring two coffee machines along with options for hot chocolate and tea—all available 24 hours a day. Our room was spacious and impeccably clean, and the housekeeper and housekeeping team deserve special recognition for their excellent work. The breakfast offerings were also satisfying, with a selection that included sausage or bacon, eggs, a waffle maker, yogurt, fresh fruit, bread, a variety of cereals, and juices. The hotel has ample parking, a gym, a pool and a jacuzzi. However, one big drawback is that the jacuzzi was not operational during our entire stay, even though it was reported to the front office.

The hotel has good service, but there are several additional service charges. Overall, the room, location, atmosphere, and breakfast are all great. It is considered worth the price paid.

Rooms really need updating. Reception and breakfast area is ok. Staff very friendly. Breakfast good. Location is good.

The staff are exceptional and they have a real warm breakfast for you in the mornin. Very clean rooms.

From check in to check out - our stay was perfect. Large room, comfy bed, spa type shower, balcony with set up for sitting outside and enjoying the views, separate living space, and a fridge/ microwave/ coffee bar. Walking trail around the lake, Starbucks in the resort shop, amenities for everyone (families, couples, those traveling for business). The staff truly makes the stay!!! Exceptional service and hospitality. Great tips for the resort and touring the city. Every need met- usually before we even asked. Above and beyond our expectations. Neither of us play golf 😀- but we will definitely be back. Highly recommend. Book a stay. You will love it.

Staff was professional, friendly and very polite. Anytime a staff member makes eye contact with you they will greet you and ask you if anything is needed. Room and facilities were very clean. Room is very spacious, both the king and the two queen rooms. Hot breakfast was very good and never runs out, all items available until the last minute. Staff always cleaning the tables when people finish. Location is great, 10 minutes from the castle and historic district were all the sites to see are located. 15 minutes from St. Agustine Beach. And one cool thing we found there is a Whataburger about 18 mins from the hotel. 100% recommend this hotel. Will definitely stay here again if we come back to St. Agustine.

Great and helpful staff. One of the best breakfast to come with a room. And the rooms are incredible for the price. 9.9 out of 10

I found the location was great and the facilities were clean. However, I was surprised by the hidden charges of a parking fee of $24 per night and $17 per person for breakfast.

Refuse to pay $10 to park my car in their parking lot. There is just no reason for it and it’s what I consider a bait and switch. They advertise a low price but they add in all these additional charges.

The only good thing was clean room and good front desk. Breakfast experience was horrible

I enjoyed my stay here. It's in a good location of St. Augustine, but not in the middle of the chaos. The man who checked me in was very kind and helpful. I did not eat at the restaurant or visit the bar, but I really liked the decor! Parking was convenient. I'd stay here again.

We only needed a room for one night and it is Close to the beach , not far from town , nice pool, nice staff, the hardest part was our rooms windows did not open , so woke up feeling a bit stuffy lack of oxygen. Otherwise everything was awesome, we even got the car jumped from the sweet desk man . Orange juice for Breakfast too. Banana trees and date palms outside. Our room seemed nonsmoking and apparently all rooms are. Smokers are outside only. A mellow vibe. Oh and black out curtains didn’t do the job perfectly so I kept thinking it was morning time, hard for me to sleep with any light.

We only stayed here for three days but decided when we come back to Saint Augustine this is are go to. The beach location was great. It is right on the trolley route and there restaurants are across the street from the hotel. We will be back probably next year if not sooner.

We had the greatest stay here. The breakfast was good. The rooms were extremely clean and the staff very friendly.

It was a great experience staying at the hotel! Everything was clean, good breakfast and the location was perfect in case you want to walk down to the downtown of St. Augustine! Will stay again and of course I recommend this hotel!!! ❤️

We enjoyed this hotel for our Night of Lights getaway in St. Augustine! I highly recommend the king suite. We were able to move around with lots of extra space and it was so comfortable and a real plus to have the couch. The room was very clean and quiet. The staff was friendly. We enjoyed the free continental breakfast. Great value for the money.

My family visited over the holiday weekend. The room was very clean and the staff was super friendly and kind. We were late but each time I contacted the desk they had been made aware of my challenges, assured me that our room was secure, and wished traveling grace. By the time we arrived I felt like Astrid and Lily were going to give me a hug! Even the laundry attendant and custodian was kind and held open doors and gave extra towels. Even when I was outside one night looking for my mom’s hearing aids, Jason was heading to his car but helped me look for a second and thorn sent me inside to get a flashlight from the front desk. They all were awesome! Will definitely go back.

The hotel room is the best . The breakfast every morning was a buffet that the staff called a Continental breakfast 🥞 but was one of the best breakfast I have ever had in a hotel and the always available coffee and tea ☕ was five star ✨ thank you so much.

The best Holiday Inn Express experience we’ve ever had. The location is so close to the beach and the bay. They provided beach gear equipment that guests can borrow first come first served. The breakfast was so good and you see the owner Mr. Farid at breakfast he is so good with kids and also is very hands on with his business. The food is amazing! Different from all the other Holiday inn express and they even give out fresh fruit cups and slices. Fresh from oven muffins go around as well. They have yogurts for kids! The swimming pool is heated and covered. The hotel is beautiful with big balconies! Ice makers on each floor. Walking distance to Publix grocery store and local food places. Hotel is top notch!

Old rooms with draperies hanging off the valence and don’t close properly. Bathroom sink that drains very slowly. Coffee machine that doesn’t work.