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Book Novotel Singapore On Stevens
Stay at Novotel Singapore On Stevens, a 4-star hotel near Orchard Road. Enjoy outdoor pools, 24-hr gym, and 14 on-site restaurants. Access attractions and unwind in the club lounge with complimentary refreshments. Located in the heart of Orchard, Singapore, this property offers easy access to shopping malls, restaurants, and nightlife. Enjoy a swim in the pool with stunning views, have breakfast with takeaway service, and relax at the nearby beach. Air-conditioned rooms with complimentary Wi-Fi and in-room safe. Explore Orchard Road (1.1km) and Singapore Botanic Gardens (1.7km) including the stunning National Orchid Garden. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
750 meters to public transportation
Check-in [24-hour]
Airport transfer
Great Breakfast
Front desk [24-hour]
Airport transfer
Bicycle rental
Valet parking
Swimming pool [indoor]
Kids club
Shuttle service
Free Wi-Fi in all rooms!
19 travelers have booked today.
Location rating score
Value for money | 8.6 |
Distance to city center | 3.59 KM |
Location rating | 8.2 |
Nearest airport | Seletar Airport (XSP) |
Distance to airport | 12.3 km |
What dining options are provided at Novotel Singapore On Stevens?
Start out your day with Novotel Singapore On Stevens's available cuisines and food options including Vegetarian restaurant and Asian cuisine for you to experience and choose from.
Does Novotel Singapore On Stevens provide airport transfer?
Novotel Singapore On Stevens offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.
Does Novotel Singapore On Stevens have a swimming pool?
While staying at Novotel Singapore On Stevens, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.
Does Novotel Singapore On Stevens provide dry cleaning services?
Yes! Novotel Singapore On Stevens provides dry cleaning service that is available all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.
What is the typical travel time to the nearest airport from Novotel Singapore On Stevens?
The average travel time to get from Novotel Singapore On Stevens to the airport is 23 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.
What public parks are nearby Novotel Singapore On Stevens?
While residing at Novotel Singapore On Stevens, indulge in your early morning or evening wander at nearby park which include Campus Park, Lower Quadrangle, and Upper Quadrangle.
What is the verified guest review consensus about Novotel Singapore On Stevens's swimming pool?
64.0% of our verified guest reviews have given an optimistic review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Novotel Singapore On Stevens down in the review section.
What is the average rating that verified Business travelers' have given to Novotel Singapore On Stevens?
Past business travelers that have stayed at this property have given Novotel Singapore On Stevens an average rating of 8.2. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Couples' have given to Novotel Singapore On Stevens?
Past couple travelers that have stayed at this property have given Novotel Singapore On Stevens an average rating of 8.6. You can look up on more specific customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.
What do local visitors think about Novotel Singapore On Stevens?
Past local travelers that have stayed at this property have given Novotel Singapore On Stevens an average rating of 8.7. You can look up on more in depth customer testimonials, and feedback for this property down in the review section.
What time is check-in and check-out at Novotel Singapore On Stevens?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated periods may be charged an additional fee.
What is the closest airport to Novotel Singapore On Stevens?
The closest airport to Novotel Singapore On Stevens is Seletar Airport, 12.0 km away.
Experience Luxury and Convenience at Novotel Singapore On Stevens
Welcome to Novotel Singapore On Stevens, a 4-star hotel located in the heart of Singapore. With its modern design, luxurious amenities, and convenient location, this hotel is the perfect choice for both business and leisure travelers.
Featuring 254 beautifully appointed rooms, Novotel Singapore On Stevens offers a comfortable and stylish retreat for guests. Each room is thoughtfully designed with contemporary furnishings and modern amenities to ensure a relaxing stay. Whether you're traveling alone or with your family, you'll find the perfect room to suit your needs.
Check-in at Novotel Singapore On Stevens begins at 02:00 PM, allowing you to start your stay at your convenience. The friendly and professional staff are ready to assist you with a smooth check-in process, ensuring that you feel welcomed from the moment you arrive. And with a check-out time of 12:00 PM, you'll have ample time to enjoy your last moments in this luxurious hotel.
Located just 3.59 KM from the city center, Novotel Singapore On Stevens offers a perfect blend of tranquility and accessibility. Whether you're looking to explore the vibrant city or unwind in a peaceful environment, this hotel provides the best of both worlds. Additionally, with only a 23-minute drive to the airport, you can easily reach your next destination without any hassle.
At Novotel Singapore On Stevens, children between the ages of 2 to 11 are welcome to stay free of charge. This child-friendly policy allows families to enjoy a memorable stay together without any additional cost. The hotel also offers a range of facilities and services to cater to the needs of young guests, ensuring a comfortable and enjoyable experience for the whole family.
Experience luxury and convenience at Novotel Singapore On Stevens. Book your stay today and indulge in a truly unforgettable hotel experience in the heart of Singapore.
Unwind and Delight in Novotel Singapore On Stevens's Exciting Entertainment Facilities
Novotel Singapore On Stevens offers a range of entertainment facilities that are sure to keep guests entertained and delighted throughout their stay. Whether you're looking to relax with a refreshing drink, dance the night away, immerse yourself in nature, or engage in some friendly competition, this hotel has it all.
For those seeking a vibrant nightlife experience, the hotel's bar and nightclub are the perfect destinations. Sip on expertly crafted cocktails while enjoying live music or DJ performances, creating an energetic atmosphere that will have you dancing until the early hours of the morning.
If you prefer a more serene setting, the hotel's garden provides a tranquil oasis amidst the bustling city. Take a leisurely stroll through the lush greenery, breathe in the fragrant blooms, and let the peaceful ambiance wash over you.
For some indoor fun, head to the games room where you can challenge your friends or family to a friendly game of billiards, foosball, or board games. This is the ideal spot to unwind and bond over some friendly competition.
Novotel Singapore On Stevens truly offers a diverse range of entertainment facilities that cater to every guest's preferences. Whether you're looking for a lively night out, a peaceful retreat in nature, or some indoor gaming fun, this hotel has it all.
Unwind and Stay Active with Novotel Singapore On Stevens's Impressive Sports Facilities
Novotel Singapore On Stevens is the perfect destination for both leisure and fitness enthusiasts, offering a wide range of top-notch sports facilities. Dive into the refreshing waters of the indoor and outdoor pools, where you can enjoy a rejuvenating swim or simply relax poolside with a refreshing drink. The outdoor pool is surrounded by lush greenery, creating a tranquil oasis in the heart of the city.
For those looking to maintain their fitness routine, Novotel Singapore On Stevens boasts a state-of-the-art fitness center that is available 24 hours a day. Equipped with the latest cardio and strength training equipment, it offers everything you need for a satisfying workout. Whether you prefer to hit the treadmill, lift weights, or engage in a high-intensity interval training session, this fitness center has got you covered.
Sports enthusiasts can also take advantage of the tennis courts available at the hotel. Challenge a friend or family member to a friendly match and showcase your skills on the court. The hotel also offers beach access, allowing guests to soak up the sun, feel the sand between their toes, and enjoy a leisurely stroll along the shore.
With complimentary access to the fitness center and a range of sports facilities, Novotel Singapore On Stevens ensures that guests can stay active and energized throughout their stay. Whether you are seeking relaxation or a vigorous workout, this hotel has something to cater to every fitness level and preference.
Convenience at Its Finest: A Look at Novotel Singapore On Stevens's Facilities
Novotel Singapore On Stevens offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can indulge in delectable meals and snacks at any time of the day, right in the comfort of their own rooms. The hotel also offers laundry service, dry cleaning, and a laundromat, making it convenient for guests to keep their clothes fresh and clean throughout their stay.
For added peace of mind, Novotel Singapore On Stevens provides safety deposit boxes and express check-in/check-out services. The friendly and attentive concierge is always on hand to assist with any requests or provide recommendations on the best attractions and dining options in Singapore. Free Wi-Fi is available in all rooms and public areas, ensuring that guests stay connected throughout their stay.
Additionally, the hotel features a designated smoking area for smokers, as well as a convenience store for any last-minute essentials. Daily housekeeping ensures that rooms are always kept tidy, while a cozy fireplace adds a touch of warmth and ambiance to the hotel's common areas. With these convenience facilities, Novotel Singapore On Stevens aims to provide a seamless and enjoyable experience for all its guests.
Convenient Transport Facilities at Novotel Singapore On Stevens
Novotel Singapore On Stevens offers a range of transport facilities to ensure a hassle-free and convenient stay for all guests. For those arriving by air, the hotel provides airport transfer services, making it easy to reach the hotel upon arrival. Additionally, the friendly staff at the hotel's tour desk can assist guests in planning and booking various tours and excursions around Singapore, allowing visitors to explore the city's vibrant attractions with ease.
Parking is made effortless at Novotel Singapore On Stevens, with both valet parking and a car park available onsite. Guests who prefer to drive can take advantage of the hotel's car hire service, allowing them to explore the city at their own pace. For those who prefer not to drive, the hotel offers a convenient shuttle service to popular destinations in the area. Additionally, a taxi service is readily available, ensuring that guests can easily travel to and from the hotel.
To further enhance guest convenience, Novotel Singapore On Stevens provides a ticket service, allowing guests to easily book tickets for various attractions and events in Singapore. Whether guests choose to drive or rely on public transport, the hotel's self-parking option and car park free of charge ensure that parking is hassle-free. However, please note that car park charges may apply for certain guests. With these comprehensive transport facilities, Novotel Singapore On Stevens is the perfect choice for travelers looking for convenience and accessibility during their stay in Singapore.
Cozy Rooms with Fireplace at Novotel Singapore On Stevens
Experience the ultimate comfort and luxury at Novotel Singapore On Stevens with our cozy rooms featuring a fireplace. As you step into your room, you'll be greeted by a warm and inviting ambiance, perfect for relaxing after a long day of exploring the vibrant city. The fireplace adds a touch of elegance and charm to the room, creating a cozy atmosphere that will make you feel right at home.
Our rooms are thoughtfully designed to provide you with the utmost comfort and convenience. Sink into the plush king-sized bed and enjoy a restful night's sleep. Stay connected with complimentary high-speed Wi-Fi, and catch up on your favorite shows on the flat-screen TV. The spacious work desk is ideal for business travelers, allowing you to stay productive during your stay.
The en-suite bathroom is equipped with modern amenities, including a rain shower and luxurious bath products. Indulge in a pampering session and emerge feeling refreshed and rejuvenated. Other room facilities include a mini-bar, coffee and tea making facilities, and a safe to store your valuables. Whether you're here for business or leisure, our rooms with a fireplace provide the perfect sanctuary for a memorable stay at Novotel Singapore On Stevens.
Indulge in a Culinary Delight at Novotel Singapore On Stevens
At Novotel Singapore On Stevens, dining is an experience like no other. With a range of dining facilities to cater to every palate, guests can indulge in a culinary delight throughout their stay.
Start your day off right with a scrumptious breakfast buffet at the hotel's restaurant. Offering a wide selection of local and international dishes, you can fuel up for a day of exploring the vibrant city of Singapore. For those who prefer a lighter meal, a continental breakfast option is also available.
When hunger strikes at any time of the day, guests can take advantage of the 24-hour room service. Whether you're craving a late-night snack or a full meal, the extensive room service menu has something for everyone. If you prefer a more casual dining experience, head over to the coffee shop, where you can enjoy a freshly brewed cup of coffee or tea along with a selection of pastries and light bites.
For guests looking for halal dining options, the hotel also features a halal restaurant. Indulge in a variety of delicious halal-certified dishes, prepared with the finest ingredients and bursting with flavors. With its diverse dining facilities, Novotel Singapore On Stevens ensures that every guest's culinary desires are met with utmost satisfaction.
Luxurious and Comfortable Rooms at Novotel Singapore On Stevens
Novotel Singapore On Stevens offers a range of stylish and well-appointed rooms to cater to every traveler's needs. Choose from the Deluxe 1 Double Bed room, featuring a spacious 25 square meters of space and a comfortable double bed, or the Deluxe 2 Single Beds room, perfect for friends or family with its two single beds. For a touch of luxury, the Premier Room Double Bed offers a cozy retreat with its plush double bed.
Booking your stay at Novotel Singapore On Stevens through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's extensive network and partnerships, you can be confident that you are getting the most competitive rates for these exceptional rooms. Enjoy the convenience of easy online booking, secure payment options, and reliable customer support, making your reservation process seamless. Experience the utmost comfort and convenience during your stay at Novotel Singapore On Stevens by booking your preferred room on Agoda today.
Discover the Vibrant Orchard District in Singapore
Nestled in the heart of Singapore, Novotel Singapore On Stevens offers an ideal location to explore the vibrant Orchard district. Known as the shopping haven of the city, Orchard Road is a bustling street lined with high-end malls, exquisite boutiques, and trendy shops. From luxury brands to local designers, fashion enthusiasts will be spoilt for choice with the wide array of shopping options available.
Aside from its shopping scene, Orchard is also home to a diverse range of dining experiences. From Michelin-starred restaurants to hawker centers, food lovers can indulge in a variety of culinary delights. Whether you're craving traditional Singaporean cuisine or international flavors, Orchard has something to satisfy every palate.
In addition to its shopping and dining offerings, Orchard is also a cultural hub. The district is dotted with art galleries, museums, and theaters, showcasing the rich heritage and creativity of Singapore. Visitors can immerse themselves in the local arts scene, catch a world-class performance, or simply admire the stunning architecture that blends old and new.
With its vibrant atmosphere, endless shopping opportunities, and diverse dining scene, Orchard is a must-visit destination for travelers seeking a truly dynamic Singapore experience. Stay at Novotel Singapore On Stevens and be at the heart of all the action in this exciting district.
Convenient Transportation Options from the Airport to Novotel Singapore On Stevens
Arriving at Novotel Singapore On Stevens is a breeze, thanks to the convenient transportation options available from the nearby airports in Singapore. Whether you're flying into Changi Airport or Seletar Airport, you'll find a variety of ways to reach the hotel in Orchard, Singapore.
If you land at Changi Airport, the most common and hassle-free option is to take a taxi or private car. The journey from the airport to Novotel Singapore On Stevens takes approximately 25 minutes, depending on traffic conditions. Alternatively, you can also opt for the MRT (Mass Rapid Transit) train system. Take the East-West Line from Changi Airport to City Hall station, then transfer to the North-South Line and alight at Orchard station. From there, it's just a short walk to the hotel.
For those arriving at Seletar Airport, taxis and private cars are readily available for a quick and convenient transfer to Novotel Singapore On Stevens. The journey typically takes around 30 minutes, depending on traffic. Alternatively, you can also take a combination of buses and trains. Board bus service 103 from Seletar Airport to Serangoon Bus Interchange, then transfer to the North-East Line and alight at Orchard station. From there, it's a leisurely stroll to the hotel.
No matter which airport you arrive at, reaching Novotel Singapore On Stevens is a hassle-free experience with multiple transportation options that cater to your preferences and needs. You'll be able to start your stay in Orchard, Singapore, without any transportation worries.
Discover the Rich Cultural Heritage and Natural Beauty near Novotel Singapore On Stevens
Novotel Singapore On Stevens is perfectly situated amidst a wealth of cultural landmarks and natural attractions. Immerse yourself in the lush beauty of the Singapore Botanic Gardens, located just a short distance from the hotel. Explore the National Orchid Garden within the gardens, boasting a stunning collection of over 1,000 orchid species and hybrids.
For history enthusiasts, a visit to the National Museum of Singapore is a must. Discover the rich heritage and diverse culture of Singapore through its fascinating exhibits and interactive displays. Another historical gem nearby is the Battlebox, a former underground command center during World War II. Take a guided tour and learn about the significant events that took place within its walls.
Nature lovers will also appreciate the proximity of Fort Canning Park, a tranquil oasis in the heart of the city. Take a leisurely stroll through its lush greenery, visit the historic landmarks within the park, or catch a live performance at the outdoor theater.
Shopaholics will be delighted to know that the renowned ION Orchard shopping mall is just a stone's throw away from the hotel. Indulge in a retail therapy session at this upscale mall, housing a wide range of luxury brands, trendy boutiques, and gourmet dining options.
Art enthusiasts should visit the Singapore Night Festival, an annual event that transforms the Bras Basah.Bugis precinct into a vibrant and immersive art playground. Marvel at the stunning light installations, street performances, and art exhibitions that take place during this enchanting festival.
For those interested in culinary arts, At-Sunrice, a prestigious culinary institution, is within walking distance from the hotel. Join a cooking class or indulge in a delectable meal prepared by the talented chefs.
If you're looking for spiritual solace, the Church of the Sacred Heart is a beautiful place of worship nearby. Admire the stunning architecture and find a moment of peace in this serene sanctuary.
Families traveling with children will find comfort in knowing that the Sbcc Baby & Child Clinic Bishan is conveniently located nearby, providing medical assistance if needed.
With its prime location near these landmarks and attractions, Novotel Singapore On Stevens offers a gateway to the vibrant culture, natural beauty, and rich history of Singapore.
Convenient Public Transport Stations Near Novotel Singapore On Stevens
Novotel Singapore On Stevens is strategically located near several public transport stations, making it incredibly convenient for guests to explore Singapore. Just a short walk away is Stevens MRT Station, providing easy access to the city's major attractions and business districts. From here, guests can hop on a train and reach popular destinations such as Orchard Road, Marina Bay Sands, and Sentosa Island in no time.
For those looking to indulge in some retail therapy, Somerset MRT Station is also nearby. This station is situated along Orchard Road, Singapore's premier shopping district, where guests can find a plethora of luxury brands, department stores, and trendy boutiques. With the convenience of the MRT, guests can easily navigate through the bustling streets and explore the vibrant shopping scene.
Nature enthusiasts will be delighted to know that Botanic Gardens MRT Station is just a short distance away. This station provides direct access to the UNESCO-listed Singapore Botanic Gardens, a lush oasis in the heart of the city. Guests can take a leisurely stroll through the gardens, admire the beautiful flora and fauna, and even catch a performance at the Shaw Foundation Symphony Stage. With the MRT station nearby, exploring the natural beauty of Singapore has never been easier.
A Gastronomic Delight Awaits
Indulge in a culinary adventure right at your doorstep with Novotel Singapore On Stevens’s surrounding restaurants. From the delectable French cuisine at Poulet + Brasserie - ION Orchard to the artistic ambience and tea-infused dishes at Arteastiq @ Mandarin Gallery, there is something to satisfy every palate. Craving for Japanese delights? Head over to Kiseki Japanese Buffet Restaurant for an extensive selection of sushi, sashimi, and more. For a unique dining experience, try the fiery ramen and izakaya dishes at Fire Ramen & Izakaya by Menbaka @The Centrepoint. If you're in the mood for hearty curry dishes, Monster Curry - ION Orchard is a must-visit. For seafood lovers, Cajun on Wheels at Plaza Singapura offers a mouthwatering selection of fresh seafood prepared with Cajun spices. Indulge in authentic Szechuan cuisine at Shisen Hanten by Chen Kentaro, or enjoy a casual meal at The Assembly Ground in Cineleisure. Craving for Korean street food? Pocha! Korean Street Dining at Plaza Singapura has got you covered. Last but not least, don't miss out on the delicious pastries and sandwiches at French Fold Orchard. With such a wide array of dining options just steps away from the hotel, your taste buds are in for a treat!
Shop 'til you drop at Orchard Road
Novotel Singapore On Stevens is surrounded by some of the most iconic shopping landmarks in Singapore. Just a short walk away, you'll find Isetan Scotts, a renowned department store offering a wide range of fashion, beauty, and lifestyle products. If you're looking for unique Asian antiques, head to Antiques of the Orient, where you'll discover a treasure trove of exquisite pieces. For luxury shopping, T Galleria By DFS and Louis Vuitton are must-visit destinations, offering an extensive collection of designer brands. Ngee Ann City, one of Singapore's largest shopping malls, is also nearby, featuring a variety of international and local brands. If you're a movie buff, don't miss Cathay Cineleisure Orchard Rd, a popular cinema complex with multiple screens. Book lovers will enjoy browsing through the shelves of Bookaburra, a charming bookstore offering a curated selection of titles. For art enthusiasts, The Cathay Gallery and 2902 Gallery showcase contemporary artworks by local and international artists. And if you need a break from shopping, Wisma Atria is the perfect spot to relax and grab a bite to eat at one of its many dining options. With such a variety of shopping landmarks right at your doorstep, Novotel Singapore On Stevens is the ideal choice for shopaholics looking for a convenient and stylish stay in Singapore.
Affordable Luxury at Novotel Singapore On Stevens
Experience the perfect blend of luxury and affordability at Novotel Singapore On Stevens. With an average room price of just $212, this hotel offers exceptional value for money compared to the average price of a hotel room in Singapore, which is $198.
At Novotel Singapore On Stevens, you can enjoy the best of both worlds - a comfortable stay without breaking the bank. With stylish and well-appointed rooms, modern amenities, and impeccable service, this hotel offers a truly memorable experience at a competitive price. Whether you are traveling for business or leisure, Novotel Singapore On Stevens provides a fantastic option that won't stretch your budget.
Indulge in the hotel's world-class facilities, including a stunning outdoor pool, a fully-equipped fitness center, and a range of dining options. Explore the vibrant city of Singapore knowing that you have a luxurious and affordable retreat to return to at the end of the day. Book your stay at Novotel Singapore On Stevens today and experience the perfect balance of quality and value for money.
Exceptional Service and Comfortable Rooms
Novotel Singapore On Stevens receives rave reviews from its guests for its exceptional service and comfortable rooms. The hotel's front guards and staff are highly praised for their friendliness and helpfulness, ensuring a warm and welcoming stay. The rooms are spacious and well-appointed, with guests particularly loving the comfortable beds and clean atmosphere. The hotel's interior is beautifully designed, creating a pleasant and inviting atmosphere for guests. Additionally, the hotel's excellent service extends beyond the front desk, with the restaurant staff receiving praise for their friendly and helpful nature. Guests appreciate the delicious breakfast and the personalized attention they receive, with staff remembering and greeting them every morning. With its new facilities, convenient location, and outstanding services, Novotel Singapore On Stevens is an amazing choice for a memorable stay in Singapore.
Exceptional Customer Ratings for Novotel Singapore On Stevens
Novotel Singapore On Stevens has received exceptional customer ratings, making it a top choice for travelers looking for a memorable stay in Singapore. With an impressive overall rating of 8.5, this hotel has proven to consistently exceed guests' expectations.
One of the standout features that guests appreciate is the excellent value for money that Novotel Singapore On Stevens offers. With a rating of 8.5 for value, guests feel that they are getting a fantastic deal for the quality of service and facilities provided. This is particularly impressive considering the hotel's prime location in the heart of Singapore.
Speaking of facilities, Novotel Singapore On Stevens has received a remarkable rating of 8.6. Guests are delighted by the wide range of amenities available, including a fitness center, outdoor pool, and spa. These facilities provide the perfect opportunity for guests to relax and rejuvenate after a day of exploring the vibrant city.
Cleanliness is another aspect where Novotel Singapore On Stevens shines, with a rating of 8.9. Guests consistently highlight the hotel's immaculate rooms and public areas, ensuring a comfortable and hygienic stay.
When it comes to staff performance, Novotel Singapore On Stevens has received an impressive rating of 8.6. Guests appreciate the warm and friendly service provided by the hotel's staff, who go above and beyond to ensure a memorable stay.
Overall, Novotel Singapore On Stevens has garnered exceptional customer ratings for its value, facilities, cleanliness, location, and staff performance. With its commitment to providing a memorable and comfortable experience, this hotel is a top choice for travelers visiting Singapore.
Excellent8.6
Facilities
Excellent8.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
This property is currently operating as a government-assigned quarantine facility, and will not be able to accommodate other guests until further notice
Provided by verified guests of
Excellent
Show reviews that mention
750 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
The staffs are super friendly and the service is the best that you can get!!”
Wish I can stay longer.!! Stayed there for only one nite... have to wait bit long during check in but all paid off.. The front desk upgrade my room and she even allow me to check out bit late. Thank you so much, Shazriena. You are superb... !! Novotel you trained your team really well. Rooms are clean, and quitr spacious. They have restaurants in the hotel complex and they have shuttle to Orchard too. Overall our stay is a good one, and surely we will come back again when time allowed. Thank you again.... ❤
Check-in process”
I wanted to share my experience regarding the check-in process during my recent stay at Novotel Stevens. Unfortunately, it was not as smooth as expected, and I believe there are a few areas where improvement could enhance the overall guest experience. Although we were first in line, the receptionist proceeded to assist a guest from another queue instead. This caused unnecessary delays, as we had to wait while another guest who arrived after us was served first. If the check-in process is meant to follow a "first-come, first-served" basis, it would have been more efficient for the receptionist to monitor the other queue and serve guests in order of arrival. When we inquired why the guest ahead of us was served first, the receptionist mentioned that they were a member and had the benefit of being prioritized. However, when we overheard the conversation, it seemed that the guest was being promoted to join the membership, which raised questions about the validity of the explanation. Additionally, I am a member of AllAccor, yet the receptionist did not ask for my membership ID or acknowledge my status during check-in. As a regular guest at Novotel Stevens, I have noticed that the check-in process has often been less than ideal for many guests. I would suggest considering the implementation of a lobby ambassador who could assist in managing the queue while the receptionist focuses on the check-in process. This change could greatly enhance the experience for all guests and ensure a more organized, efficient check-in. Thank you for your attention to this matter. I hope these suggestions help improve the overall guest experience at your hotel.
Decent for a short staycay”
Our stay was pretty alright with no issues. Room was clean, though quite dusty—when we blasted the aircon at night both of us started having sinus issues. Check-in staff was also really nice; they arranged for a birthday cake to be sent to our room because it was my husband’s birthday. I would say maybe don’t go for the buffet breakfast—I’ve been there 4 years ago and I don’t remember the breakfast being so bad. Not sure if the buffet operator has been changed since? Food was lukewarm at best, and the nicest part of the buffet for me was the plain porridge—that truly says something about their food quality. Even so, both days I had to inform the staff that the fire for the porridge station had gone off. You can get better tasting breakfast at Grub on the first level or just take a bus for like 2 stops and you can get decent breakfast at the malls instead. Overall still a good location though, since it’s in the city centre.
Awesome, one with the best facilities I've been”
Pretty satisfied with everything. The rooms and toilets are clean and spacious enough. Check in check out experience is quick and fast. Facilities, especially the gym is top notch. I gym regularly at late hours, and the size and the equipments amazes me. The smoking area is nice, convinient, and has seats all over it so its pretty nice. Location is pretty far from the closest station, but bus stop is pretty close, and they have running shuttle per 15-30 mins so all is great.
Great service and clean room! ”
Would like to give a special shoutout to Deepita from the check-in team for her exceptional service, ensuring our check-in process was smooth and seamless. Our staycation, celebrating our wedding anniversary, was made even more memorable with a complimentary room upgrade. My husband and I thoroughly enjoyed our wonderful stay at Novotel Singapore on Stevens!