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Experience vibrant charm at Pullman Singapore Orchard, a fashion-inspired hotel on Orchard Road. Perfect for a memorable Singapore getaway for two travelers with modern design, stylish atmosphere, diverse restaurant menu, and ample facilities. Located in bustling Orchard area, this hotel offers easy access to shopping malls, restaurants, and nightlife. Enjoy the swimming pool and exclusive bar. Rooms feature AC, free Wi-Fi, and in-room safe. Freshen up in the shower with complimentary toiletries. With its prime location near Orchard Road, this hotel is perfect for two travelers looking to shop and explore vibrant Singapore. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Sparkling clean
430 meters to public transportation
Check-in [24-hour]
Airport transfer
Newly built
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Fitness center
Swimming pool [outdoor]
Check-in/out [express]
Luggage storage
3 travelers have booked today.
Location rating score
Value for money | 8.4 |
Distance to city center | 3.4 km |
Location rating | 9.6 |
Nearest airport | Seletar Airport (XSP) |
Distance to airport | 13.0 km |
Does Pullman Singapore Orchard have bars on-site?
Experience your holiday the greatest way possible with Pullman Singapore Orchard's bar and poolside bar accessible right in front of your doorstep for whenever you need a drink or two.
Does Pullman Singapore Orchard provide airport transfer?
Pullman Singapore Orchard offers airport transfer service upon request with an additional fee of 85 SGD in local currency. To request, check the box on the booking form just before the payment page.
What bars are close by Pullman Singapore Orchard?
While remaining at Pullman Singapore Orchard, enjoy your evening or night out at Ice Cold Beer, Food Republic, and Alley Bar to get the most out of your nightlife.
When was Pullman Singapore Orchard built?
Pullman Singapore Orchard was built in 2022.
What payment cards are accepted at Pullman Singapore Orchard?
Pullman Singapore Orchard accepts up to 4, with payment card options such as Visa, American Express, and MasterCard.
What do guests like most about Pullman Singapore Orchard?
Past guests that stayed at Pullman Singapore Orchard have given this property a rating of 9.626 for its remarkable location as the major highlight for their stay.
What is the average rating that past Couples' have given to Pullman Singapore Orchard?
Past couple travelers that have stayed at this property have given Pullman Singapore Orchard an average rating of 8.7. You can look up on more in depth customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that past Families with young children have given to Pullman Singapore Orchard?
Past families with young children that have stayed at this property have given Pullman Singapore Orchard an average rating of 8.4. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What is the nearest train, metro, or bus station to Pullman Singapore Orchard?
The nearest train, metro, or bus station is Somerset MRT Station, 413.26 m away from Pullman Singapore Orchard.
Is breakfast offered at Pullman Singapore Orchard?
Wake up to a great buffet breakfast at Pullman Singapore Orchard. Visitors can enjoy breakfast offered with an additional charge of 17.99 SGD for children and 33.57 SGD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.
Luxury and Convenience at Pullman Singapore Orchard
Welcome to Pullman Singapore Orchard, a luxurious 5-star hotel located in the heart of Singapore. With its modern design and impeccable service, this hotel offers a perfect blend of comfort and convenience for both business and leisure travelers.
Recently renovated in 2022, Pullman Singapore Orchard boasts a contemporary and stylish atmosphere that is sure to impress. From the moment you step into the lobby, you will be greeted by a warm and inviting ambiance, making you feel right at home. With its prime location, the hotel is just a short distance away from the city center, allowing you to easily explore the vibrant streets of Singapore.
Check-in at Pullman Singapore Orchard begins at 03:00 PM, ensuring that you have ample time to settle in and unwind after your journey. The hotel offers 326 well-appointed rooms, each designed with your comfort in mind. Whether you choose a spacious Deluxe Room or indulge in the luxurious Executive Suite, you can expect modern amenities and elegant furnishings that will make your stay truly memorable.
Families traveling with children will be pleased to know that Pullman Singapore Orchard has a child-friendly policy. Children between the ages of 0 to 5 can stay free of charge, making it an ideal choice for a family getaway. The hotel also provides a range of facilities and services to cater to the needs of young guests, ensuring that everyone has a pleasant and enjoyable stay.
When it's time to explore the city or catch your flight, you'll appreciate the hotel's convenient location. The airport is just 23 minutes away, allowing you to easily reach your destination without any hassle. If you prefer to stay closer to the hotel, the bustling city center is just 3.4 kilometers away, offering a myriad of shopping, dining, and entertainment options.
At Pullman Singapore Orchard, luxury and convenience go hand in hand. Experience the best of Singapore with a stay at this exceptional hotel, where every detail is designed to exceed your expectations.
Unwind and Indulge at Pullman Singapore Orchard's Vibrant Bar
At Pullman Singapore Orchard, guests can unwind and indulge in the hotel's vibrant bar, offering a range of entertainment facilities for a memorable evening. The bar provides a lively atmosphere with its sleek and modern design, creating the perfect setting for socializing and relaxation. With an extensive selection of premium spirits, wines, and cocktails, guests can enjoy their favorite drinks while taking in the breathtaking views of the city skyline. The bar also features live music performances, adding a touch of excitement and entertainment to the evening. Whether you're looking to enjoy a casual drink with friends or celebrate a special occasion, Pullman Singapore Orchard's bar is the ideal destination for a memorable night out.
Stay Active and Energized at Pullman Singapore Orchard's Sports Facilities
At Pullman Singapore Orchard, we understand the importance of staying active and maintaining a healthy lifestyle even while traveling. That's why we offer a range of top-notch sports facilities to cater to our guests' fitness needs.
Our state-of-the-art fitness center is equipped with the latest cardio and strength training equipment, ensuring you can keep up with your regular workout routine. Open 24 hours a day, you can exercise at your convenience, whether it's early in the morning or late at night.
Take a refreshing dip in our outdoor pool, perfect for a leisurely swim or a few laps to get your heart pumping. After your swim, head over to our poolside bar, where you can enjoy a refreshing drink while basking in the tropical ambiance.
Best of all, our fitness center is completely free for all guests, so you can stay active without any additional charges. Whether you're a fitness enthusiast or just looking to unwind, our sports facilities at Pullman Singapore Orchard have got you covered.
Unparalleled Convenience Facilities at Pullman Singapore Orchard
At Pullman Singapore Orchard, guests can expect unparalleled convenience with a wide range of facilities and services designed to enhance their stay. From the moment you arrive, our attentive staff will ensure your every need is met, starting with our 24-hour room service and laundry service. Whether you need a late-night snack or freshly pressed clothes for a business meeting, our dedicated team is here to assist you.
For added convenience, we offer safety deposit boxes to keep your valuables secure, as well as a concierge service to assist with any inquiries or requests. Stay connected with our complimentary Wi-Fi in public areas, allowing you to easily check emails or browse the web.
As a guest at Pullman Singapore Orchard, you'll also enjoy exclusive access to our executive lounge, where you can unwind and enjoy complimentary refreshments in a sophisticated setting. In addition, all rooms are equipped with free Wi-Fi, so you can stay connected and productive throughout your stay.
Leave the hassle of laundry behind with our dry cleaning service, and enjoy a seamless check-in/check-out experience with our express service. For those with extra luggage, our luggage storage facility is available to ensure a stress-free stay. And with our daily housekeeping service, you can always return to a clean and comfortable room.
Experience the epitome of convenience at Pullman Singapore Orchard, where every detail is taken care of to ensure a truly exceptional stay.
Convenient Transport Facilities at Pullman Singapore Orchard
At Pullman Singapore Orchard, guests can enjoy a range of convenient transport facilities to ensure a seamless and hassle-free stay. For those arriving by air, the hotel offers airport transfer services, making it easy to reach the hotel from Changi Airport. Whether you're traveling for business or leisure, this service provides a comfortable and efficient way to begin your journey.
If you prefer to drive, Pullman Singapore Orchard has a car park onsite, allowing you to park your vehicle conveniently. The hotel also offers self-parking options, giving guests the flexibility to come and go as they please. Please note that car park charges are applied.
For those looking for alternative transportation options, the hotel provides a taxi service. With this service, you can easily explore the vibrant city of Singapore and visit popular attractions without worrying about navigating public transportation or finding parking.
Whether you choose to utilize the airport transfer, car park, or taxi service, Pullman Singapore Orchard ensures that your transportation needs are well taken care of, allowing you to focus on enjoying your stay in this bustling city.
Luxurious Room Facilities at Pullman Singapore Orchard
Indulge in a world of comfort and luxury at Pullman Singapore Orchard, where every aspect of your stay is designed to exceed your expectations. Our rooms are equipped with a range of top-notch facilities to ensure your utmost convenience and relaxation.
Step into your room and feel the cool breeze of the air conditioning, providing the perfect escape from Singapore's tropical climate. Wrap yourself in the plush bathrobes provided, adding an extra touch of luxury to your stay. Stay updated with the latest news and happenings with the complimentary daily newspaper delivered right to your doorstep.
For entertainment, enjoy a wide selection of in-house movies on the television, ensuring endless hours of entertainment and relaxation. Style your hair effortlessly with the hair dryer provided, saving you the hassle of bringing your own. Quench your thirst with the well-stocked mini bar, offering a range of refreshing beverages and snacks.
Stay connected with the world with the satellite/cable TV, allowing you to catch up on your favorite shows and stay updated with global news. With these exceptional room facilities, your stay at Pullman Singapore Orchard is sure to be an unforgettable experience.
Indulge in Exquisite Dining at Pullman Singapore Orchard
At Pullman Singapore Orchard, guests can indulge in a culinary journey like no other with a range of exquisite dining facilities. Whether you're craving a delicious meal at any time of the day or looking for a convenient breakfast option, this hotel has got you covered.
Start your day off right with the delectable breakfast buffet served at the hotel's restaurant. With a wide array of options, including both local and international dishes, you'll be spoiled for choice. From freshly baked pastries to made-to-order omelettes, there's something to satisfy every palate.
For those who prefer to dine in the comfort of their own room, Pullman Singapore Orchard offers 24-hour room service. Indulge in a gourmet meal from the extensive menu, featuring a variety of cuisines and flavors. Whether it's a late-night snack or a full-course dinner, the talented chefs are ready to create a memorable dining experience just for you. With daily housekeeping ensuring your room is always tidy, you can enjoy your meal in peace and relaxation.
Luxurious and Comfortable Rooms at Pullman Singapore Orchard
Experience the ultimate in luxury and comfort at Pullman Singapore Orchard. With a wide range of room types to choose from, you can find the perfect accommodation to suit your needs. From the Classic Room with a cozy Queen Bed to the spacious Club Residence with a luxurious King Bed, each room is designed with your comfort in mind. Wake up refreshed and ready to explore the vibrant city of Singapore.
Booking your stay at Pullman Singapore Orchard on Agoda not only guarantees you the best prices, but also ensures a hassle-free experience. With Agoda's easy-to-use platform, you can conveniently browse through the available room options, compare prices, and make your reservation in just a few clicks. Say goodbye to the stress of searching for the best deals, as Agoda offers competitive rates that are hard to beat. Start planning your dream getaway and book your stay at Pullman Singapore Orchard on Agoda today.
Discover the Vibrant Orchard Road in Singapore
Nestled in the heart of Singapore, the Pullman Singapore Orchard offers an unparalleled experience in one of the city's most iconic districts. Orchard Road, often referred to as the shopping paradise of Singapore, is a bustling street lined with high-end shopping malls, luxury boutiques, and trendy restaurants. As you step out of the hotel, you'll find yourself immersed in a world of fashion, culture, and entertainment.
Indulge in a shopping spree at the world-renowned shopping destinations like ION Orchard, Paragon, and Ngee Ann City, where you'll find a wide range of international brands and designer labels. Explore the vibrant street markets and boutique stores for unique finds and local crafts. After a day of shopping, treat yourself to a culinary adventure at the numerous gourmet restaurants and cafes that dot the area.
Beyond the shopping scene, Orchard Road offers a vibrant nightlife with trendy bars and clubs where you can dance the night away. For a break from the city buzz, take a leisurely stroll along the lush greenery of the Singapore Botanic Gardens, just a stone's throw away from the hotel. With its prime location, Pullman Singapore Orchard is the perfect base to explore all that Orchard Road has to offer.
Traveling to Pullman Singapore Orchard from Singapore's Nearest Airports
Located in the heart of Orchard, Singapore's premier shopping and entertainment district, Pullman Singapore Orchard is a luxurious haven for travelers seeking a stylish and convenient stay. Getting to this exquisite hotel from Singapore's nearest airports is a breeze, thanks to the city's efficient transportation system.
For those arriving at Changi Airport, the most convenient way to reach Pullman Singapore Orchard is by taxi. Taxis are readily available at the airport and offer a comfortable and hassle-free journey to the hotel. The ride takes approximately 25 minutes, depending on traffic conditions, and offers a scenic view of the city along the way.
Alternatively, travelers can also opt for public transportation. From Changi Airport, take the East-West Line (Green Line) of the MRT (Mass Rapid Transit) to City Hall station. At City Hall, transfer to the North-South Line (Red Line) and alight at Orchard station. From there, it's just a short walk to Pullman Singapore Orchard. This option is not only cost-effective but also allows you to experience Singapore's efficient and modern transportation system.
If you are arriving at Seletar Airport, taxis are also available for a direct journey to Pullman Singapore Orchard. The ride takes approximately 30 minutes, depending on traffic conditions.
No matter which airport you arrive at, traveling to Pullman Singapore Orchard is a seamless experience, ensuring you can start your Singapore adventure in style and comfort.
Discover the Rich Cultural Heritage and Natural Beauty near Pullman Singapore Orchard
Located in the heart of Singapore, Pullman Singapore Orchard offers easy access to a variety of landmarks and attractions that showcase the city's rich cultural heritage and natural beauty. Just a short distance away, you'll find the Singapore Botanic Gardens, a UNESCO World Heritage Site. Explore the lush greenery and vibrant flora as you stroll through the gardens, and don't miss the chance to visit the National Orchid Garden, home to a stunning collection of orchids.
For history enthusiasts, the National Museum of Singapore and Battlebox are must-visit attractions. Immerse yourself in Singapore's past as you discover the fascinating exhibits and artifacts that tell the story of the nation. Fort Canning Park, located nearby, is another historical gem. Explore the ancient artifacts and structures, and enjoy panoramic views of the city skyline from the park's vantage points.
Shopaholics will be delighted to find ION Orchard just a stone's throw away from the hotel. This premier shopping destination offers a wide range of luxury brands, trendy boutiques, and delectable dining options. Additionally, if you happen to visit during August, you can experience the vibrant Singapore Night Festival, where the city comes alive with dazzling light installations, performances, and street art.
For those interested in culinary experiences, At-Sunrice, a renowned culinary institution, is located nearby. Embark on a gastronomic journey as you learn about the diverse flavors and techniques of Asian cuisine. If you're looking for a place of worship, the Church of the Sacred Heart is within walking distance.
Families traveling with children will appreciate the convenience of having Sbcc Baby & Child Clinic Bishan nearby. Rest assured knowing that medical assistance is just a short distance away in case of any emergencies.
With its prime location surrounded by these landmarks and attractions, Pullman Singapore Orchard offers an ideal base for exploring the best of Singapore's cultural and natural wonders.
Convenient Public Transport Stations near Pullman Singapore Orchard
Situated in the heart of Singapore, Pullman Singapore Orchard enjoys a prime location with easy access to several nearby public transport stations. Traveling around the city is a breeze with the convenience of Stevens MRT Station, Somerset MRT Station, Botanic Gardens MRT Station, Newton MRT Station, Orchard MRT Station, and Dhoby Ghaut MRT Station all within close proximity to the hotel.
Whether you're exploring popular attractions, shopping districts, or business hubs, these well-connected MRT stations make it effortless to navigate Singapore's vibrant cityscape. From Stevens MRT Station, just a short walk away from the hotel, you can easily reach renowned landmarks such as the Singapore Botanic Gardens and the National Orchid Garden. Somerset MRT Station and Orchard MRT Station are also nearby, providing direct access to the bustling Orchard Road, known for its world-class shopping malls and dining options.
For those looking to explore other parts of the city, Botanic Gardens MRT Station offers convenient connections to the downtown area and Marina Bay Sands. Newton MRT Station and Dhoby Ghaut MRT Station are also excellent transport options, allowing guests to access popular attractions like Fort Canning Park, the National Museum of Singapore, and the vibrant Clarke Quay district with ease. With such a variety of transport options nearby, guests at Pullman Singapore Orchard can effortlessly explore all that Singapore has to offer.
Indulge in a Gastronomic Adventure
Pullman Singapore Orchard is surrounded by a plethora of exquisite dining options that will satisfy even the most discerning palates. Just steps away from the hotel, you can find Poulet + Brasserie - ION Orchard, where you can indulge in delectable French cuisine in a charming brasserie setting. For a unique dining experience, head to Arteastiq @ Mandarin Gallery, a fusion of art and tea where you can enjoy a relaxing afternoon tea or a sumptuous meal. If you're craving for Japanese cuisine, Kiseki Japanese Buffet Restaurant offers an extensive buffet spread of fresh sashimi, sushi, and other traditional Japanese dishes. Fire Ramen & Izakaya by Menbaka @The Centrepoint is another must-visit for ramen lovers, where you can witness the fiery spectacle of your ramen being flambéed right before your eyes. For those who love bold and flavorful dishes, Monster Curry - ION Orchard serves up massive plates of Japanese curry that will leave you craving for more. Cajun on Wheels at Plaza Singapura is the perfect spot for seafood enthusiasts, offering a mouthwatering selection of Cajun-inspired seafood dishes. Shisen Hanten by Chen Kentaro, located at The Assembly Ground in Cineleisure, is a renowned Chinese restaurant that serves up exquisite Szechuan cuisine. Pocha! Korean Street Dining at Plaza Singapura is a popular choice for those craving authentic Korean street food, while French Fold Orchard is a charming French bakery that offers a delectable array of pastries and bread. With such a diverse range of culinary options just a stone's throw away, Pullman Singapore Orchard is the perfect base for food lovers looking to embark on a gastronomic adventure.
Shop 'til You Drop in Orchard Road
Located in the heart of Orchard Road, Pullman Singapore Orchard is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just steps away from the hotel, you'll find Isetan Scotts, a renowned department store offering a wide range of fashion, beauty, and lifestyle products. For those interested in antiques and unique treasures, Antiques of the Orient is a must-visit. This charming boutique is filled with exquisite pieces that will transport you to a bygone era. T Galleria By DFS, Singapore is another shopping gem nearby, offering a luxurious shopping experience with a curated selection of international brands. If you're in the mood for some entertainment, head to Cathay Cineleisure Orchard Rd, where you can catch the latest blockbuster movies. For luxury fashion lovers, Louis Vuitton and Ngee Ann City, a premier shopping destination, are just a short stroll away. Art enthusiasts will appreciate The Cathay Gallery, a contemporary art space showcasing local and international artists. Bookaburra, a cozy bookstore filled with a wide selection of titles, is perfect for bookworms looking to unwind. And for those looking for even more shopping options, Wisma Atria and 2902 Gallery are also within easy reach. With such a diverse range of shopping landmarks surrounding the hotel, you'll be spoiled for choice and guaranteed to find something that suits your taste and style.
Luxury at an Affordable Price: Pullman Singapore Orchard
Experience the epitome of luxury at Pullman Singapore Orchard without breaking the bank. With an average price of $315 per room, this upscale hotel offers an exceptional value for its prime location and top-notch amenities. Compared to the average price of a hotel room in Singapore, which stands at $198, Pullman Singapore Orchard provides a truly indulgent experience at an affordable rate.
Nestled in the heart of Singapore, this stylish hotel offers a haven of comfort and sophistication. From the moment you step into the elegant lobby, you'll be greeted with warm hospitality and a sense of luxury. The spacious and well-appointed rooms feature modern furnishings, plush bedding, and stunning city views. With a variety of room types to choose from, including deluxe rooms and suites, you can find the perfect accommodation to suit your needs and preferences.
In addition to the luxurious rooms, Pullman Singapore Orchard boasts a range of exceptional facilities. Take a dip in the rooftop infinity pool, where you can enjoy breathtaking panoramic views of the city skyline. Indulge in a rejuvenating spa treatment at the on-site wellness center, or maintain your fitness routine at the fully-equipped gym. The hotel also offers an array of dining options, from fine international cuisine to casual bites, ensuring that every palate is satisfied.
With its unbeatable combination of luxury, convenience, and affordability, Pullman Singapore Orchard is the ideal choice for both business and leisure travelers. Book your stay today and experience the best that Singapore has to offer without breaking the bank.
Excellent Service, Great Location, and Friendly Staff
Pullman Singapore Orchard has received numerous positive customer reviews, highlighting its excellent service, great location, and friendly staff. Guests have praised the hotel for its clean and comfortable rooms, with good room sizes and quiet surroundings. The breakfast at the hotel is highly rated, offering a nice selection of food. The staff at Pullman Singapore Orchard are known for their friendliness and helpfulness, providing excellent service to guests. The hotel's location is also a standout feature, with guests appreciating its convenience and proximity to attractions. Overall, Pullman Singapore Orchard is a clean and friendly hotel that offers great value for money, making it an excellent choice for travelers.
A Luxurious Retreat in the Heart of Singapore
Welcome to Pullman Singapore Orchard, a hotel that has garnered rave reviews from its satisfied guests. With an impressive overall rating of 8.8, it is clear that this hotel offers an exceptional experience to its visitors. From the moment you step into the elegant lobby, you will be captivated by the hotel's impeccable attention to detail and commitment to providing a truly memorable stay.
One of the standout features of this hotel is its exceptional location, earning a remarkable rating of 9.5. Situated in the heart of Singapore's bustling Orchard Road, guests have easy access to world-class shopping, dining, and entertainment options. Whether you are a shopaholic looking to indulge in retail therapy or a food lover eager to explore the vibrant culinary scene, Pullman Singapore Orchard's prime location ensures that everything is right at your doorstep.
Another aspect that sets this hotel apart is its dedicated and efficient staff, who have received an impressive rating of 8.8 for their performance. From the warm welcome at check-in to the attentive service throughout your stay, the staff at Pullman Singapore Orchard goes above and beyond to ensure that every guest feels valued and well taken care of. Whether you need assistance with arranging transportation, recommendations for local attractions, or any other request, the knowledgeable and friendly staff are always ready to assist you with a smile.
Excellent8.7
Facilities
Exceptional9.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
" Pullman Singapore Orchard is the FIRST hotel in Singapore to achieve the prestigious Green Globe Certification. Evaluated by Green Globe, the global leader in Sustainable Tourism Certification, this achievement showcases our dedication to top-notch sustainable tourism standards.”
Provided by verified guests of
Excellent
Show reviews that mention
430 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Comfortable and enjoyable experience.”
The hotel decoration is very new, clean and comfortable, and its location in the city center is very convenient.
Dear Tina Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard
Highly recommended”
I recently stayed at the Pullman Hotel Orchard Singapore and had a pleasant experience. Although I encountered an issue with the self-check-in screen, the staff, particularly Andre, was extremely helpful. He approached me and assisted with the check-in process, displaying kindness and professionalism. I was very happy with the service provided. Service - Excellent Despite the initial hiccup with the self-check-in, Andre's assistance made the process smooth and hassle-free. His helpful and friendly demeanor left a positive impression on me. Room - Comfortable and Well-Equipped The room was spacious enough for our needs. While there was no bidet spray, the bathroom did have a handheld shower, which was convenient. The room also featured a water filtration system, ensuring access to clean drinking water. The bed was very comfortable, providing a good night's sleep. Location - Convenient The hotel's location is excellent, with an easy walk to Paragon for some last-minute shopping. This convenience added to the overall positive experience. Overall Experience Overall, my stay at the Pullman Hotel Orchard Singapore was very good. The helpful service, comfortable room, and convenient location make this hotel a great choice. I would recommend this hotel to anyone looking for a pleasant stay in Singapore.
Dear Hanna Thank you for sharing your recent experience at Pullman Singapore Orchard. We are delighted to hear that you had a pleasant stay with us. We are especially pleased to know that Andre made a positive impression on you by assisting with the self-check-in process. We appreciate your understanding regarding the initial hiccup with the kiosk and are continuously working on improving our services to ensure a seamless experience for all our guests. Additionally, we are pleased to inform you that we will be installing bidets in the bathrooms for added convenience. Thank you for recommending our hotel. We look forward to welcoming you back to Pullman Singapore Orchard for another enjoyable stay. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard
Needs improvement”
The guy who greets all guests when they arrive did not crack a smile on any of the four days we were there. Not a good first welcoming impresssion. The front desk staff need to pay attention to next people in line, as it’s a wide counter and people just push in. There needs to be a clear line to queue up. There’s no priority for Accor Plus members either. The pool area needs some commercial outdoor fans as it gets very little airflow and can feel quite hot and uncomfortable. There are two small ones in the dining area which are pretty useless also. It also takes a while for pool side service, numerous times we waited over 20mins. The pool is a good size but only has 5 two bed cabanas and one large one on the end. It’s not a pool you’ll be tanning by with all the shading. It’s also 1.2m deep end to end. One of the most annoying things is that once you enter the elevator on the ground floor, you need to get off at the fourth floor and walk past the bar area to another set of lifts to get to your room. I would suggest staying in the club residence rooms which is located on level 4. I had a premier room facing Orchard road which was somewhat spacious, not huge, and the view was partially obstructed by frosted tint. I stayed four nights and our room cards didn’t work on three separate times. The digital key on Accor app also didn’t work at all. Location is the best thing about this hotel. Would highly recommend staying here for those on a budget. The gym was quite small. Hopefully the hotel considers making some changes based on my experience above.
Dear Warren Thank you for sharing your detailed feedback. We apologize for the inconvenience caused by the Priority Queue management and repeated issues with your room access card. We understand your concerns about the distance between the lobby and the rooms and the use of two lifts. While our layout aims to maximize guest comfort, we will review these areas to improve your experience. Your feedback has been shared with our team to prevent similar issues in the future. We look forward to welcoming you back for a more seamless stay. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard
Birthday Staycation”
We were impressed with the FO staff H. She is not local (I believe is korean) but she spoke fluent english. She explained professionally to all the important details that we needed to know and the way to navigate to our room. Once arrived, to our surprise, the respective teams managed to do up a simple birthday decoration with a customized cake, handwritten card, fruit platter and macarons We were very impressed with the Hotel teams'/team member's professionalism, thoughtfullness and creativity and will be looking forward to staying with Pullman Singapore Orchard again Apart from staycay review, the room was pretty clean and tidy. It was well equipped with all the amenities as stated. The hotel's location is very convenient as it was located in the heart of Orchard Road where you can do alot of shopping and eating
Dear Tay Thank you for taking the time to share such a wonderful review of your recent stay at Pullman Singapore Orchard. We are happy to know that our Front Office team member had left such a positive impression with her professionalism and excellent command of English, ensuring that your arrival was smooth and welcoming. We are also especially delighted to know that you appreciated the special birthday celebration prepared by our team. We look forward to welcoming you back for another fantastic stay soon! Best Regards Rob McIntyre General Manager Pullman Singapore Orchard
The perfect pick in Orchard!”
If you're in two minds about which hotel to pick in Singapore, look no further. The Pullman is in a prime location in Orchard, directly opposite both Paragon Shopping Centre and Takashimaya. Moreover, it is newer than its neighbours, presenting as modern and classy. What really makes this the perfect stay is the staff who go out of their way to ensure their guests' comfort and satisfaction. I'm writing this review for my previous stay while just starting my second stay with them. A shout out to duty managers Andre and Gladys for making accommodations for my mum's needs given her limited mobility. Eric and Veera, the bell staff, have been more than helpful with the heavy lifting. Hailey at the front office is incredibly welcoming with her genuine smile and friendliness. The club team are top-notch, with Taufiq, Reina, Josie and Dahlia making the Archive Club a much-appreciated retreat for work and refreshments. I've had the pleasure of staying at many lovely hotels during my travels and am delighted to find this gem locally. My heartfelt gratitude to the whole team at Pullman Singapore Orchard for such a pleasant experience! :)
Dear Joanne Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed your stay at Pullman Singapore Orchard. We are delighted that our team were able to make your stay comfortable and memorable. We look forward to welcoming you back for many more stays and ensuring each visit is as pleasant as the last. Your kind words and appreciation mean a lot to us. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard