The Pottinger Hong Kong

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

74 Queen's Road Central (Main Entrance & Reception at 21 Stanley Street) , Hong Kong Central, Hong Kong, Hong Kong SAR, China, 852

Highlights

Well-appointed bathrooms

Really appreciated the big bathroom and big bed.
Great food & dining

Wonderful late night dinner at Huso.
Location

You can enjoy Hong Kong city life in walking distance
Professional guest services

The service from the hotel staff have are impeccable.
Top property facilities

Facilities

Free Wi-Fi

Front desk [24-hour]

Airport transfer

Luggage storage

Laundry

Taxi service

Safety deposit boxes

Non-smoking rooms

About us

Discover the vibrant heart of Hong Kong Central at The Pottinger Hong Kong, where modern skyscrapers meet historic sites. This hotel is perfect for two travelers seeking an urban experience, offering 24-hour front desk service and expert concierge assistance. Enjoy spacious, air-conditioned rooms with complimentary Wi-Fi, some featuring stunning city or nature views. Ideally located within walking distance of Central's shops, iconic attractions like Victoria Peak and IFC Mall are easily accessible. The Pottinger Hong Kong combines comfort and convenience, making it the ideal base for exploring the city's shopping, dining, and nightlife. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Location 9.5
Cleanliness 9.4
Room comfort and quality 9.2
Service 9.1

Based on 2,054 verified reviews

Location

9.5

Cleanliness

9.4

Room comfort and qua...

9.2

Service

9.1

Value for money

8.5

Facilities

8.3

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Nearest transportation options

砵典乍街 Pottinger Street is within 0.15 km

租庇利街 Jubilee Street is within 0.23 km

See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 521 places in walking distance!

Walkable places
Stone Slabs Street
30 m
Everbest Photo Supplies
40 m
Eldorado Watch Company, LTD.
50 m
Color Six
50 m
Li Yuen Street East & West
60 m
Popular landmarks
Victoria Peak (The Peak)
1.4 km
Hong Kong Skyline
1.9 km
Victoria Harbour
2.4 km
Tsim Sha Tsui East
2.4 km
Ocean Park Thrill Mountain
5.6 km
Closest landmarks
Natori Travel
70 m
LINQ
80 m
Honi Honi
90 m
J Boroski Hong Kong
100 m
Tse Sui Luen
110 m

Good to know

Value for money8.5
Distance to city center2 km
Location rating9.5
Nearest airportSheung Wan Heliport (HHP)
Distance to airport770 m

Rooms available at The Pottinger Hong Kong

Exceptional
Room comfort & quality

9.2

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Based on 1312 reviews from verified travelers

Corner Studio
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed or 2 single beds
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Signature Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 super king bed
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Pottinger Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 super king bed
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Deluxe Room with 1 King Bed
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Classic Room with King Bed
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
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Classic Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
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Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed or 2 single beds
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Signature Suite, Non Smoking, City View
...
  • Room size: 45 m²/484 ft²
  • City view
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Deluxe Twin Room
...
  • Room size: 27 m²/291 ft²
  • 2 single beds
  • 2 single beds
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Deluxe Room with 1 King bed
...
  • Room size: 27 m²/291 ft²
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Frequently asked questions

Yes! The Pottinger Hong Kong offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

The average travel time to get from The Pottinger Hong Kong to the airport is 45 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

The Pottinger Hong Kong was built in 2014.

The Pottinger Hong Kong's most popular month where verified tourists have stayed the most is in January.

The Pottinger Hong Kong can communicate in 3 languages and supports widely used languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Verified guests that stayed at The Pottinger Hong Kong have given this property a rating of 9.515 for its remarkable location as the major highlight for their stay.

Past solo travelers that have stayed at this property have given The Pottinger Hong Kong an average rating of 8.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given The Pottinger Hong Kong an average rating of 8.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given The Pottinger Hong Kong an average rating of 8.9. You can look up more in depth customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.

More about The Pottinger Hong Kong

More about The Pottinger Hong Kong

The Pottinger Hong Kong

For travelers who want to take in the sights and sounds of Hong Kong, The Pottinger Hong Kong is the perfect choice. Its convenient location right in the city center allows you more time to see all that Hong Kong has to offer. Enjoy more possibilities on your vacation at The Pottinger Hong Kong, with its convenient location just 1.3 km from the Victoria Peak (The Peak).
All offerings provided by The Pottinger Hong Kong help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hong Kong is made even more convenient with the taxi services available at the hotel. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at The Pottinger Hong Kong. For health reasons, smoking is not permitted anywhere inside the hotel. A range of amenities is offered in guestrooms at The Pottinger Hong Kong. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning.
Some rooms at The Pottinger Hong Kong are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.


Dining and things to do

A day in will be as fun as a day out with ranges of recreational activities offered at The Pottinger Hong Kong. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails.


Reasons to stay here

Guests who stayed here found it to be neat and tidy, scoring it above 98% of other accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Hong Kong.

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Amenities and facilities

Excellent8.3

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hiking
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Room sanitization opt-out available
  • Safe dining setup
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Kids toothbrush
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Couple's room
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alcohol
  • Baby cot (upon request)
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • TTY/TTD compatibilty
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wine glasses

Food and dining

Restaurants on site
Ta Vie
  • Cuisine: Asian
  • Menu: A-la-carte
Doctor Residence by Dr.Fern - Bar (3/F)
  • No additional information available
Huso (1/F)
  • Cuisine: French

Location

74 Queen's Road Central (Main Entrance & Reception at 21 Stanley Street) , Hong Kong Central, Hong Kong, Hong Kong SAR, China, 852

Exceptional9.5

Location

Airports
  • Sheung Wan Heliport (HHP)
    770 m
  • Hong Kong International Airport (HKG)
    24.6 km 33 min drive
Public transportation
  • 砵典乍街 Pottinger Street
    150 m
  • 租庇利街 Jubilee Street
    230 m
Hospital or clinic
  • Dr Pang gynécologue
    140 m
Shopping
  • Ladies Market
    4.3 km
Convenience store
  • Circle K
    70 m 1 min drive
Cash withdrawal
  • ATM
    60 m 1 min walk

What's nearby

Popular landmarks
  • Victoria Peak (The Peak)
    1.4 km
  • Hong Kong Skyline
    1.9 km
  • Victoria Harbour
    2.4 km
  • Tsim Sha Tsui East
    2.4 km
  • Ocean Park Thrill Mountain
    5.6 km
  • Nan Lian Garden
    8.1 km
  • Hong Kong Disneyland
    12.2 km
  • Lantau Island
    22.1 km
  • Tian Tan Buddha (Big Buddha)
    25.9 km
  • Ngong Ping 360
    26.3 km
Nearby landmarks
  • Stone Slabs Street
    30 m
  • Everbest Photo Supplies
    40 m
  • Eldorado Watch Company, LTD.
    50 m
  • Color Six
    50 m
  • Li Yuen Street East & West
    60 m
  • L plus H Knitwear Shop
    60 m
  • Pedder Red
    60 m
  • Blush
    70 m
  • Natori Travel
    70 m
  • Tai Yip Art Book Centre
    80 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In accordance with the guidelines outlined in the draft amendment to the Product Eco-responsibility Ordinance of 2023, Hong Kong hotels will no longer offer complimentary disposable plastic products to guests. For specific inquiries, please consult the official website of the hotel.
  • Starting from 1 January 2025, Hong Kong will reinstate the Hotel Accommodation Tax (HAT) at a rate of 3%, based on the room rate provided by the property. This may affect your total accommodation costs. We recommend you read the Hotel Accommodation Tax details before booking. For more information, please visit the Hong Kong Inland Revenue Department website (https://www.ird.gov.hk/eng/faq/hatq.htm). "
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until02:00
Getting around
  • Distance from city center2 km
  • Travel time to airport (minutes)45
  • Airport transfer fee1180 HKD
The property
  • Year property opened2014
  • Number of floors19
  • Room voltage220
  • Number of rooms 68
  • Most recent renovation2014
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges0

Reviews of The Pottinger Hong Kong from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 6.0
  • 10
  • 9.6
  • 9.6
  • 8.4
  • 8.8
  • 9.2
  • 9.6
  • 7.6
  • 8.4

Most recent

  • Location score 9.5 out of 10 and is a high score in Hong Kong
    Location9.5
  • Cleanliness score 9.4 out of 10 and is a high score in Hong Kong
    Cleanliness9.4
  • Room comfort and quality score 9.2 out of 10 and is a high score in Hong Kong
    Room comfort and quality9.2
  • Service score 9.1 out of 10 and is a high score in Hong Kong
    Service9.1
  • Value for money score 8.5 out of 10 and is a high score in Hong Kong
    Value for money8.5
  • Facilities score 8.3 out of 10
    Facilities8.3
High score for Hong Kong

Rating

9+ Exceptional (253)
8-9 Excellent (95)
7-8 Very Good (73)
6-7 Good (20)
<6 Below Expectation (17)

Review summary

Powered by OpenAI

This centrally located hotel is a great option for exploring the city, with easy access to shops, restaurants, and landmarks. Comfortable, spacious rooms feature plush beds, and the staff are praised for their friendly and courteous service. Guests also enjoy the hotel's great amenities and delicious food. Its proximity to bars, restaurants, and the MTR make it an ideal base for city explorers.

Despite its many positives, the hotel lacks a gym, which has been noted in a few reviews.

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Location

Mentioned in 35 reviews
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100% Positive

Service

Mentioned in 18 reviews
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16% Unfavourable

Cleanliness

Mentioned in 8 reviews
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75% Positive
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25% Unfavourable

Room comfort

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Room size

Mentioned in 8 reviews
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Bathroom

Mentioned in 7 reviews
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Shopping

Mentioned in 5 reviews
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Shower

Mentioned in 5 reviews
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60% Positive
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Walkability

Mentioned in 5 reviews
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100% Positive
Showing 458 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Sandra from France
    Couple
    Classic Room with King Bed
    Stayed 4 nights in December 2025

    “Great hotel in great location ”

    Nice room, the bathroom and shower were very big clean. The mattress was quite firm so be weary of that if you don’t like firm that. The location is excellent with hundreds of restaurants and shops at your doorstep and Central 2 minutes away. Would definitely stay here again.

    Reviewed January 04, 2026
  2. 8.4
    Excellent
    sarabeth from Philippines
    Couple
    Signature Suite
    Stayed 2 nights in October 2025

    “Best location hotel central”

    This is our favorite hotel in Central. BEST location. However not forfamilies because rooms are small. No bellboy no breakfast. But clean and pricey for size of rooms. We love that dr fern opened in this hotel so convenient

    Reviewed October 13, 2025

    Dear sarabeth, Thank you for your kind words about our hotel. We are thrilled to hear that you consider us your favorite in Central and appreciate our location. We understand that the room size may not be ideal for families, and we acknowledge your comments regarding the absence of a bellboy service and breakfast options. Your feedback is valuable as we strive to improve our offerings. We are glad to hear you enjoy Dr. Fern's convenience as part of your stay. We look forward to welcoming you back soon. Best Regards, Bonnie Lau General Manager The Pottinger Hong Kong

    Responded October 31, 2025
    The Pottinger Hong Kong
  3. 9.6
    Exceptional
    Dean from Hong Kong SAR, China
    Solo traveler
    Classic Room with King Bed
    Stayed 1 night in January 2025

    “Beautiful hotel, but needing some updates…”

    Beautiful hotel. I love how the room smells—clean and crisp! It was an upgraded room. Staff very cheerful. Wonderful late night dinner at Huso. My only issues: some rust starting to form around the water spouts and grate; very large shower should have a built in bench; in room dining and dining availability needs updating (printed info, in room TV info, and website info are very much out of date and not in synch)…

    Reviewed January 24, 2025

    Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed your experience and found our hotel to be beautiful, with a clean and crisp scent and cheerful staff. We are also appreciating you letting us know about the rust starting to form around the waterspouts and gate and will have our maintenance team address this issue immediately to ensure that all our rooms are in pristine condition. We thank you once again for your valuable feedback and look forward to welcoming you back to our hotel soon. Best Regards Bonnie Lau General Manager The Pottinger Hong Kong

    Responded January 27, 2025
    The Pottinger Hong Kong
  4. 8.0
    Excellent
    Pauline from Australia
    Couple
    Classic Room with King Bed
    Stayed 3 nights in July 2025

    “Perfect location in the Central area”

    Super convenient boutique hotel, but housekeeping can do better at cleaning. The hotel could use a bit of a refresh, everything is kinda old and out of date. Aside from that, it’s a good hotel with sufficient comfort.

    Reviewed July 28, 2025

    Dear Pauline, Thank you for sharing your thoughts with us. I am glad to hear you found our hotel convenient and comfortable. However, I apologize that the housekeeping and the condition of the facilities did not meet your expectations. Your feedback is invaluable, and we will certainly address these concerns with our team. We are also exploring options for refreshing our spaces to enhance our guest's experience. We appreciate your insights and hope to welcome you back for an improved stay in the future. Best Regards, Bonnie Lau General Manager The Pottinger Hong Kong

    Responded August 04, 2025
    The Pottinger Hong Kong
  5. 10.0
    Exceptional
    Jeong from South Korea
    Couple
    Classic Room with King Bed
    Stayed 3 nights in January 2026

    “best”

    This hotel is really the best. It's the best in the world. All the hospitality is truly perfect. The staff is friendly, the atmosphere is warm, and they fulfill every request. Thank you so much. I had a great time here.

    Reviewed January 17, 2026
    Auto-translated through generative A.I.

    Dear Jeong, Thank you so much for your amazing feedback! We are thrilled to hear that you consider our hotel the beset in the world and that our hospitality made such a positive impression on you. Our team strives to provide friendly and warm service, and I am delighted that they were able to meet your needs so well. Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back for another fantastic stay. Best Regards, Bonnie Lau General Manager The Pottinger Hong Kong

    Responded January 22, 2026
    The Pottinger Hong Kong
Changed to review page 1

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