The Ritz-Carlton, Macau

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, Cotai, Macau, China, Cotai, Macau, Macau SAR, China

Highlights

Excellent room comfort & quality

Room is upgraded (even the original is very good and detail)
Top property facilities

Club Lounge is stunning space.
Great View

Love the view, love the interior design.
Professional guest services

High class quality services from The staffs
Sparkling clean

Nice service and clean

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersPopular destination! Properties in Macau are being booked every minute!
Cleanliness 9.8
Service 9.7
Facilities 9.6
Location 9.6

Based on 663 verified reviews

Cleanliness

9.8

Service

9.7

Facilities

9.6

Location

9.6

Room comfort and qua...

9.6

Value for money

9.4

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Nearest transportation options

Macau LRT Pai Kok Station is within 0.22 km

Macau LRT Stadium Station is within 0.6 km

See map

9.6Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 74 places in walking distance!

Parking
Available
Walkable places
Galaxy Macau Building
20 m
Casino at Galaxy Macau
140 m
Casino Grand Waldo
190 m
China Rouge Private Club
220 m
UA Cinema Galaxy Macau
240 m
Popular landmarks
Macau Tower Convention & Entertainment Centre
3.8 km
Macao Museum
4.5 km
Grand Lisboa Casino
4.7 km
A-Ma Temple
4.7 km
St. Dominic's Church
4.8 km
Closest landmarks
The Apron
180 m
Kiang Wu Hospital Taipa Clinic
270 m
Banyan Tree Spa
430 m
Si Toi
440 m
Old Taipa Tavern
450 m

Good to know

Value for money9.4
Location rating9.6
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport2.6 km

Rooms available at The Ritz-Carlton, Macau

Exceptional
Room comfort & quality

9.6

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Based on 277 reviews from verified travelers

carlton club, club lounge access, 1 bedroom larger suite, 1 king, city view
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
premier club, club lounge access, 1 bedroom suite, 1 king, city view
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
carlton suite, 1 bedroom larger suite, 1 king
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two Bedroom Carlton Club Suite(Club Lounge Access)
...
  • Room size: 125 m²/1345 ft²
  • Outdoor view
  • 1 king bed and 2 double bed...
Enter dates to see prices
Premier Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two-Bedroom Sky Suite
...
  • Room size: 172 m²/1851 ft²
  • Outdoor view
  • 1 king bed & 2 double beds
Enter dates to see prices
Premier Suite
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Premier Club Suite
...
  • Room size: 82 m²/883 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Carlton Club Suite
...
  • Room size: 98 m²/1055 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Carlton Suite
...
  • Room size: 98 m²/1055 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Delight in your holiday the finest way with a beverage in your hand at The Ritz-Carlton, Macau's bar readily available right in front of your doorstep for whenever you need a drink or two.

The Ritz-Carlton, Macau offers accessible facilities for visitor who require additional support such as Facilities for disabled guests and On-site accessible self parking for further convenience throughout your vacation at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

The Ritz-Carlton, Macau's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Past local visitors that have stayed at this property have given The Ritz-Carlton, Macau an average rating of 10.0. You can look up on more comprehensive customer reviews, and feedback for this property down in the review section.

The Ritz-Carlton, Macau is located within Cotai, which makes it effortlessly close to natural points of interest including Coloane.

More about The Ritz-Carlton, Macau

More about The Ritz-Carlton, Macau

Luxurious Elegance at The Ritz-Carlton, Macau

Nestled in the vibrant heart of Macau, The Ritz-Carlton offers an unparalleled blend of luxury, comfort, and world-class service. Established in 2015, this sophisticated hotel features 236 exquisitely appointed rooms and suites, providing guests with a serene retreat in the bustling city. Whether you're visiting for business or leisure, the hotel’s prime location ensures easy access, with just an 11-minute drive to the airport, making your travel experience seamless and convenient. Guests can enjoy flexible check-in and check-out times, with check-in available from 3:00 PM and check-out until 12:00 PM. The hotel warmly welcomes families, allowing children aged 3 to 12 to stay free of charge, making it an ideal destination for family vacations. Experience the perfect harmony of modern luxury and personalized service at The Ritz-Carlton, Macau, where every detail is designed to create memorable moments.

Unparalleled Entertainment Facilities at The Ritz-Carlton, Macau

Indulge in a world of entertainment at The Ritz-Carlton, Macau, where a plethora of facilities await to elevate your stay. Whether you're seeking retail therapy, thrilling games, or a serene escape, this luxurious hotel has it all. Step into a shopper's paradise with the hotel's exquisite shops, offering a range of high-end fashion, jewelry, and souvenirs. For those feeling lucky, the casino is the perfect place to try your hand at a variety of games and enjoy the vibrant atmosphere. After an exciting day, unwind at the stylish bar, where expert mixologists craft signature cocktails to tantalize your taste buds. Pamper yourself at the salon, where skilled stylists and beauticians will ensure you look and feel your best. Indulge in a rejuvenating massage or relax in the sauna and steam room, leaving all your worries behind. The spa offers a sanctuary of tranquility, with a range of treatments designed to revitalize your body and mind. For those who prefer the outdoors, the hotel's lush garden provides a serene oasis amidst the bustling city. Engage in friendly competition at the games room, or lose yourself in the pages of a captivating book at the library. Don't forget to visit the gift and souvenir shop to bring back a piece of Macau's charm. At The Ritz-Carlton, Macau, every moment is an opportunity for entertainment and relaxation. Immerse yourself in the vibrant atmosphere and indulge in the array of facilities available, creating unforgettable memories during your stay in Macau.

Unwind and Stay Active at The Ritz-Carlton, Macau's Impressive Sports Facilities

At The Ritz-Carlton, Macau, guests can experience a perfect blend of relaxation and fitness with its exceptional sports facilities. Dive into the refreshing waters of the indoor and outdoor pools, where you can enjoy a leisurely swim or simply bask under the warm Macau sun. For those looking to sip on refreshing cocktails while soaking up the sun, the poolside bar is the perfect spot to unwind and enjoy the stunning views. Fitness enthusiasts will be delighted to find a range of options to stay active during their stay. The hotel offers a free fitness center equipped with state-of-the-art equipment, allowing guests to maintain their workout routines. Whether you prefer cardio exercises or strength training, the 24-hour fitness center caters to all your fitness needs. Additionally, the hotel boasts a water park, providing endless fun and excitement for both adults and children. Indulge in a luxurious stay at The Ritz-Carlton, Macau, where you can enjoy a variety of sports facilities that cater to your relaxation and fitness needs. Whether you prefer a refreshing swim, a workout session, or a day of fun at the water park, this hotel has it all. Soak in the splendor of Macau while staying active and rejuvenated at The Ritz-Carlton, Macau's impressive sports facilities.

Exceptional Convenience Facilities at The Ritz-Carlton, Macau

Experience unparalleled comfort and ease during your stay at The Ritz-Carlton, Macau, with a comprehensive range of convenience facilities designed to cater to your every need. Enjoy the luxury of 24-hour room service, ensuring you can indulge in gourmet meals and refreshments at any hour, right from the comfort of your room. For added security and peace of mind, the hotel provides safes in-room for your valuables, along with attentive concierge services ready to assist with personalized arrangements and local insights. Guests seeking an elevated experience can take advantage of exclusive access to the Executive Lounge, offering a serene space for relaxation, business meetings, or casual gatherings. The hotel also offers efficient dry cleaning and daily housekeeping services, maintaining a pristine environment throughout your stay. Whether you're here for leisure or business, The Ritz-Carlton, Macau ensures your convenience and comfort are prioritized with these thoughtfully curated facilities.

Convenient Transport Facilities at The Ritz-Carlton, Macau

At The Ritz-Carlton, Macau, guests can enjoy a range of convenient transport facilities that make getting around a breeze. Whether you're arriving by air or exploring the city, the hotel offers an airport transfer service to ensure a seamless arrival and departure experience. Additionally, the helpful concierge can assist in arranging tours and ticket services, allowing guests to effortlessly explore the vibrant city of Macau. For those traveling with their own vehicle, The Ritz-Carlton, Macau provides valet parking and an onsite car park. The car park is free of charge, making it convenient for guests to park their vehicles securely. Alternatively, if you prefer not to drive, the hotel also offers a shuttle service, making it easy to access popular attractions and destinations within Macau. With a range of transport facilities available, The Ritz-Carlton, Macau ensures that guests have everything they need for a hassle-free stay.

Exquisite Dining Experience at The Ritz-Carlton, Macau

At The Ritz-Carlton, Macau, guests are treated to a seamless blend of luxurious comfort and culinary excellence. The hotel offers a convenient 24-hour room service, ensuring that delectable dishes and refreshments are always just a call away, whether you're craving a midnight snack or an early morning breakfast. For those who prefer a more casual dining experience, the on-site coffee shop provides a cozy ambiance to enjoy freshly brewed coffee and light bites throughout the day. Enhancing the stay’s convenience, the hotel also features daily housekeeping and grocery delivery services, allowing guests to personalize their experience and enjoy a home-away-from-home atmosphere. For a relaxed start to the day, guests can indulge in a continental breakfast served in the comfort of their room or at the hotel’s dining areas, setting the perfect tone for a day of exploration or relaxation in Macau.

Luxurious Room Offerings at The Ritz-Carlton, Macau

At The Ritz-Carlton, Macau, guests are invited to indulge in a collection of exquisitely designed rooms that epitomize luxury and sophistication. Among the standout offerings is the Carlton Club Suite, featuring two spacious bedrooms, with options for either one King bed or two Double beds, spread across a generous 125 square meters. This suite not only provides ample space for relaxation but also includes exclusive access to the Carlton Club lounge, ensuring an elevated stay. For those seeking a more intimate setting, the Premier Suite and One Bedroom Sky Suite each offer 85 and 102 square meters of refined comfort, respectively, both adorned with a plush King bed and stunning city views that promise to enchant every guest. For larger gatherings or family getaways, the Two Bedroom Sky Suite is an exceptional choice, encompassing an impressive 172 square meters, designed to accommodate both comfort and luxury with its versatile bedding options. The Ritz-Carlton, Macau also offers beautifully appointed guest rooms with captivating views, whether it's a tranquil pool view or a vibrant cityscape. By booking your stay through Agoda, you can enjoy the best prices available, along with a hassle-free booking experience that allows you to secure these magnificent accommodations with ease and confidence.

Discover the Vibrant Charm of Cotai in Macau

Nestled in the heart of Macau, The Ritz-Carlton offers a luxurious escape in the bustling district of Cotai. Known as the Las Vegas of Asia, Cotai is a vibrant and dynamic area that combines the best of entertainment, shopping, and dining. With its stunning skyline, world-class resorts, and thrilling attractions, Cotai has become a must-visit destination for travelers seeking excitement and indulgence. From The Ritz-Carlton, guests can easily explore the myriad of entertainment options that Cotai has to offer. Just steps away from the hotel, you'll find the iconic Cotai Strip, home to a dazzling array of casinos, including the famous Venetian Macao and City of Dreams. Whether you're a seasoned gambler or simply looking for some high-energy fun, Cotai's casinos offer a thrilling experience that is sure to leave you captivated. In addition to its vibrant nightlife, Cotai is also a paradise for shopaholics. The district is packed with luxury boutiques, designer stores, and sprawling shopping malls, where you can indulge in some retail therapy. From high-end fashion brands to exquisite jewelry and electronics, Cotai has it all. After a day of shopping, you can unwind at one of the many world-class restaurants in the area, offering a diverse range of cuisines to satisfy every palate. For those seeking a break from the glitz and glamour, Cotai also offers a tranquil escape amidst its bustling streets. Take a leisurely stroll along the Cotai waterfront and enjoy the breathtaking views of the city skyline. You can also explore the nearby Taipa Village, a charming neighborhood that showcases Macau's rich cultural heritage with its historic buildings, traditional shops, and delicious local street food. With its vibrant charm and endless entertainment options, Cotai is a destination that truly has something for everyone. Whether you're looking to try your luck at the casinos, indulge in some retail therapy, or immerse yourself in Macau's cultural heritage, Cotai promises an unforgettable experience. And with The Ritz-Carlton as your luxurious base, you'll be able to fully immerse yourself in the vibrant energy of this dynamic district.

Traveling to The Ritz-Carlton, Macau from Macau's Nearest Airports

Welcome to Macau, a vibrant city known for its blend of Chinese and Portuguese culture. If you're planning a luxurious stay at The Ritz-Carlton, Macau, located in the bustling Cotai district, getting there from the nearest airports is a breeze. The most convenient airport to fly into is Macau International Airport (MFM), located just a short distance from the city center. Once you arrive at the airport, you have several options to reach The Ritz-Carlton, Macau. The most convenient and hassle-free choice is to take a taxi directly from the airport. The journey to the hotel takes approximately 10 minutes, depending on traffic conditions. If you prefer public transportation, you can take the complimentary shuttle bus service provided by The Ritz-Carlton, Macau. Look out for the hotel's shuttle bus counter located near the arrival hall at the airport. The shuttle service operates at regular intervals throughout the day and offers a comfortable and convenient way to reach the hotel. Alternatively, if you're arriving at Hong Kong International Airport (HKG), you can take a ferry to Macau. The ferry terminal is easily accessible from the airport and offers frequent departures to Macau. Once you arrive in Macau, you can take a taxi or use the hotel's shuttle service to reach The Ritz-Carlton, Macau. No matter which option you choose, traveling from the nearest airports to The Ritz-Carlton, Macau is a seamless experience. Prepare to be pampered and indulge in the luxurious amenities and impeccable service that await you at this prestigious hotel.

Immerse Yourself in the Glamour and Excitement of Macau's Entertainment District

Welcome to The Ritz-Carlton, Macau, a luxurious haven nestled in the heart of Macau's vibrant entertainment district. Situated within close proximity to a plethora of iconic landmarks and attractions, this hotel offers the perfect base for exploring the city's exhilarating offerings. Step into the world of opulence and try your luck at the renowned City of Dreams Casino, located just a stone's throw away from the hotel. Indulge in an evening of entertainment and gaming, as you immerse yourself in the electrifying atmosphere and vibrant energy of Macau's premier casino. For a taste of European charm, head to the Eiffel Tower Experience at Parisian Macau. Take a leisurely stroll along the Cotai Strip Resorts, marveling at the stunning architecture and glitzy facades that transport you to the streets of Paris. Ascend to the observation deck of the Eiffel Tower replica for breathtaking panoramic views of Macau's skyline and the Cotai Strip below.

Convenient Public Transport Stations near The Ritz-Carlton, Macau

Located in the heart of Macau, The Ritz-Carlton offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short distance away, guests will find Cotai West Station, Lotus Checkpoint Station, Cotai East Station, and East Asian Games Station. Cotai West Station is a popular transportation hub, providing easy connections to various destinations in Macau. From here, guests can easily explore the vibrant city and visit famous attractions such as the Ruins of St. Paul's and Senado Square. The station also offers convenient access to the Macau International Airport, making it an ideal choice for both business and leisure travelers. Lotus Checkpoint Station is another nearby option, perfect for those looking to explore the cultural side of Macau. From here, guests can easily visit the A-Ma Temple, a UNESCO World Heritage Site, and enjoy the picturesque views of the city. The station also provides easy access to the Macau Fisherman's Wharf, a popular entertainment complex with a wide range of dining and shopping options. For travelers looking to explore the eastern part of Macau, Cotai East Station is a convenient choice. From here, guests can easily reach attractions such as the Macau Tower and the Macau Science Center. The station also offers connections to the Macau Ferry Terminal, allowing guests to easily explore neighboring cities such as Hong Kong and Zhuhai. Lastly, the East Asian Games Station is located nearby, providing convenient access to the Macau East Asian Games Dome. This multi-purpose venue hosts various sports events and concerts, making it a popular destination for sports enthusiasts and music lovers. With these public transport stations located just a stone's throw away, guests staying at The Ritz-Carlton, Macau can easily explore all that Macau has to offer. Whether it's cultural landmarks, shopping districts, or entertainment venues, the hotel's convenient location ensures a seamless travel experience for all guests.

A Gastronomic Delight at The Ritz-Carlton, Macau

The Ritz-Carlton, Macau is surrounded by a plethora of exquisite dining options that will tickle your taste buds. Indulge in the authentic flavors of Beijing at Beijing Kitchen, where you can savor traditional dishes like Peking Duck and handmade dumplings. For a taste of classic Chinese cuisine with a modern twist, head to La Chine, where you can enjoy dishes like Braised Abalone with Sea Cucumber and Sautéed Lobster with Ginger and Scallion. If you're in the mood for some international flavors, The Apron offers a diverse menu featuring Western and Asian fusion dishes. For a truly elevated dining experience, Lai Heen and Zi Yat Heen are Michelin-starred restaurants that specialize in Cantonese cuisine, serving up delicacies like Dim Sum and Roasted Suckling Pig. Craving Italian cuisine? Look no further than 8½ Otto e Mezzo Bombana, a Michelin three-star restaurant known for its exquisite pasta and seafood dishes. McSorley's Ale House is the perfect spot to unwind with a pint of beer and indulge in hearty pub fare. For a taste of authentic Macau cuisine, head to Lakeview Palace and sample dishes like Portuguese-style Baked Chicken and African Chicken. Tsui Wah Restaurant at Galaxy offers a wide range of Hong Kong-style comfort food, from crispy pork buns to silky milk tea. And lastly, for a refined dining experience, Pearl Dragon is the place to go, offering a menu of exquisite Cantonese dishes in an elegant setting. With such a diverse and impressive selection of restaurants, The Ritz-Carlton, Macau ensures that every culinary desire is catered to.

Unparalleled Shopping Experiences

Located in the heart of Macau, The Ritz-Carlton offers easy access to a plethora of luxury shopping destinations. Just steps away from the hotel, guests can indulge in a world-class shopping experience at DFS Galleria, where they can find an extensive selection of high-end fashion brands and luxury goods. For those looking for a unique shopping experience, The Boulevard at Studio City is a must-visit. This vibrant shopping complex showcases a mix of international and local brands, along with a variety of dining options. The Countdown Hotel is another nearby shopping landmark, offering a range of boutique stores and designer boutiques. Additionally, The Shoppes at Cotai Sands Central is a shopper's paradise, featuring a collection of upscale shops, fine dining establishments, and entertainment options all under one roof. Lastly, Galaxy Macau's Fortune Diamond is a must-see attraction for shopaholics, with its stunning diamond-shaped structure housing a selection of luxury boutiques. With these exceptional shopping landmarks just moments away, guests at The Ritz-Carlton, Macau can enjoy a truly unforgettable shopping experience.

Luxury at an Unbeatable Price: The Ritz-Carlton, Macau

Indulge in opulence without breaking the bank at The Ritz-Carlton, Macau. With an average price of $625 per room, this luxurious hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Macau, which stands at $201, The Ritz-Carlton truly stands out as a premium destination that guarantees an extraordinary stay. Immerse yourself in the lavishness of this world-class hotel, where every detail is meticulously crafted to provide an unforgettable experience. From the moment you step into the grand lobby, you'll be greeted by an ambiance of elegance and sophistication. With the higher price tag comes an array of exclusive amenities and services that are second to none. From the plush and spacious rooms featuring breathtaking city views to the state-of-the-art fitness center and rejuvenating spa facilities, every aspect of your stay at The Ritz-Carlton, Macau promises to be exceptional. Don't miss the chance to treat yourself to an unforgettable luxury experience at a price that is worth every cent.

Exceptional Service and Beautiful Design

The Ritz-Carlton, Macau has received rave reviews from its customers for its exceptional service and beautiful design. Guests have consistently praised the friendly and helpful staff, who go above and beyond to ensure a memorable stay. The hotel's attention to detail is evident in every aspect, from the clean and comfortable rooms to the excellent interior design. One guest even mentioned receiving a pleasant surprise for their birthday, with a bottle of red wine and a cake provided by the hotel. With flawless service and a stunningly designed environment, The Ritz-Carlton, Macau is a hotel that guests can't wait to return to.

Luxurious Accommodation and Exceptional Service at The Ritz-Carlton, Macau

Step into a world of luxury and indulge in an unforgettable stay at The Ritz-Carlton, Macau. With outstanding customer ratings across various categories, this hotel offers an exceptional experience that exceeds all expectations. One of the standout features of The Ritz-Carlton, Macau is its impeccable staff performance, consistently rated at 9.7. From the moment you arrive, you will be greeted with warm hospitality and personalized service that truly sets this hotel apart. The staff members go above and beyond to ensure that every guest's needs are met, providing assistance with a genuine smile and attention to detail. Whether it's arranging transportation, recommending local attractions, or catering to special requests, the dedicated team at The Ritz-Carlton, Macau is committed to creating a memorable and comfortable stay for all guests. In addition to the exceptional service, the hotel's facilities receive a remarkable rating of 9.6. The Ritz-Carlton, Macau offers a wide range of amenities to enhance your stay. Indulge in the luxurious spa, where you can relax and rejuvenate with a variety of treatments. Take a dip in the sparkling swimming pool or maintain your fitness routine at the state-of-the-art fitness center. The hotel also boasts exquisite dining options, with a rating of 9.1 for food and dining. From fine dining experiences to casual eateries, The Ritz-Carlton, Macau offers a culinary journey that caters to every palate. With its prime location in Macau, The Ritz-Carlton offers easy access to popular attractions, earning a rating of 9.6 for location. Explore the vibrant city and discover its rich cultural heritage, or simply enjoy the breathtaking views from the hotel's elegant rooms and suites. The comfort and cleanliness of the accommodations are also highly praised, with ratings of 9.6 and 9.8 respectively. Each room is beautifully appointed and designed to provide a serene and relaxing atmosphere, ensuring a restful night's sleep. Experience the epitome of luxury and hospitality at The Ritz-Carlton, Macau. With exceptional customer ratings for its staff performance, facilities, dining options, location, comfort, and cleanliness, this hotel promises an unforgettable stay where every detail is meticulously taken care of.

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Amenities and facilities

Exceptional9.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Japanese
  • Spanish
Family
  • Children's books and toys
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Casino
  • Fitness center
  • Foot bath
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
  • Water park
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Full american breakfast
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Lai Heen
  • Cuisine: Chinese, Cantonese
  • Menu: Buffet
The Ritz-Carlton Cafe
  • Cuisine: French
  • Menu: Buffet
The Ritz-Carlton Bar & Lounge
  • Cuisine: International
  • Menu: Buffet
The Ritz-Carlton Pool Bar
  • Menu: Buffet

Location

Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, Cotai, Macau, China, Cotai, Macau, Macau SAR, China

Exceptional9.6

Location

Airports
  • Macau International Airport (MFM) - Macau SAR, China
    2.6 km 9 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    24.2 km
Public transportation
  • Macau LRT Pai Kok Station
    220 m 10 min walk
  • Macau LRT Stadium Station
    600 m
Hospital or clinic
  • Kiang Wu Hospital Taipa Clinic
    270 m
Convenience store
  • 7 Eleven
    50 m
Cash withdrawal
  • ATM
    270 m

What's nearby

Popular landmarks
  • Macau Tower Convention & Entertainment Centre
    3.8 km
  • Macao Museum
    4.5 km
  • Grand Lisboa Casino
    4.7 km
  • A-Ma Temple
    4.7 km
  • St. Dominic's Church
    4.8 km
  • Senado Square
    5.1 km
  • Historic Centre of Macau
    5.2 km
  • Monte Forte (Fortaleza do Monte)
    5.4 km
  • Ruins of St. Paul's
    5.5 km
Nearby landmarks
  • Galaxy Macau Building
    20 m
  • Casino at Galaxy Macau
    140 m
  • The Apron
    180 m
  • Casino Grand Waldo
    190 m
  • China Rouge Private Club
    220 m
  • Macau LRT Pai Kok Station
    220 m
  • UA Cinema Galaxy Macau
    240 m
  • Galaxy Grand Resort Deck
    240 m
  • Kiang Wu Hospital Taipa Clinic
    270 m
  • Iao Kei
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • The extra bed is subject to availability.
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • Booking with breakfast or club lounge access will provided breakfast only for 2 persons. Additional guests are subject to an additional charge.
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Guests staying at the property can access the Grand Resort Deck water park for free.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)11
  • Airport transfer fee500 MOP
Extras
  • Breakfast charge (unless included in room price)462 MOP
The property
  • Year property opened2015
  • Number of rooms 236
  • Number of restaurants2
  • Number of bars/lounges1

Reviews of The Ritz-Carlton, Macau from real guests

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9.4

Exceptional

  • Cleanliness score 9.8 out of 10 and is a high score in Macau
    Cleanliness9.8
  • Service score 9.7 out of 10 and is a high score in Macau
    Service9.7
  • Facilities score 9.6 out of 10 and is a high score in Macau
    Facilities9.6
  • Location score 9.6 out of 10 and is a high score in Macau
    Location9.6
  • Room comfort and quality score 9.6 out of 10 and is a high score in Macau
    Room comfort and quality9.6
  • Value for money score 9.4 out of 10 and is a high score in Macau
    Value for money9.4
High score for Macau

Rating

9+ Exceptional (84)
8-9 Excellent (12)
7-8 Very Good (5)
6-7 Good (1)
<6 Below Expectation (1)
Guest Type
Room Type
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Show reviews that mention 

Service

Mentioned in 10 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 4 reviews
sentiment-positive-indicator
100% Positive

Check in

Mentioned in 3 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Kids facilities

Mentioned in 3 reviews
sentiment-positive-indicator
100% Positive

Atmosphere

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

Family

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

Location

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

Property facilities

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive
Showing 103 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Sze from Taiwan
    Family with young children
    premier club, club lounge access, 1 bedroom suite, 1 king, city view
    Stayed 2 nights in June 2024

    “ ** Exceptional Family Experience at Ritz Carlton Macau**”

    We recently had a family trip to Ritz Carlton Macau and it was absolutely wonderful. The luxurious room was a highlight for us, complete with a charming tent for our child and numerous children’s facilities like a playroom and a swimming pool that kept our little one entertained throughout our stay. The lounge was fantastic, offering delicious food and a relaxing atmosphere. The rooms were impeccably clean, and the staff were incredibly friendly and accommodating. Their attention to detail truly made our stay memorable. We highly recommend Ritz Carlton Macau for a perfect family getaway!ll

    Reviewed June 17, 2024
  2. 10.0
    Exceptional
    Jaeyeon from South Korea
    Family with young children
    carlton suite, 1 bedroom larger suite, 1 king
    Stayed 2 nights in July 2025

    “Best accommodation”

    We decided to travel to Macau with our child to celebrate our 3rd wedding anniversary, and it was definitely the best among all the hotels in Macau!! Everything was perfect, including the location. We spent a lot of time in the toddler pool exclusive to the Ritz-Carlton. I’m especially grateful to Woojin for helping us with Korean hospitality! You helped us with all our inquiries and the tent for our child and the thoughtful gifts were truly touching! Even if we go again, we will stay at the Ritz-Carlton in Macau.

    Reviewed July 20, 2025
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    Joonyeong from South Korea
    Couple
    carlton suite, 1 bedroom larger suite, 1 king
    Stayed 1 night in March 2024

    “I found my dream hotel in Macau.”

    I chose Macau for my pregnancy trip, and the biggest concern was finding accommodation. There are so many great hotels, but after seeing the beautiful bathtub at the Ritz-Carlton, I decided on the Ritz-Carlton, and it was truly an unforgettable experience. The hotel interior and facilities were undoubtedly beautiful and nice, and I was moved by the kindness of the staff. All the staff treated me kindly, congratulated me on my pregnancy, and even gave me a gift of a baby doll and bib, which was touching ❤️ I have stayed in many hotels around the world, but this was truly the best experience of my life. Next time I go to Macau, I will stay at the Ritz-Carlton again 😍

    Reviewed March 17, 2024
    Auto-translated through generative A.I.
  4. 10.0
    Exceptional
    mariequeen from Papua New Guinea
    Couple
    premier club, club lounge access, 1 bedroom suite, 1 king, city view
    Stayed 3 nights in November 2023

    “High class quality services from The staffs ”

    We are pleased and happy during our stay at Ritz Carlton Macau we stayed for 3 nights and 4days. We are warmly greeted by Mr. Glenn at the lobby and our check-in was smooth and fast. Ms. Mint assisted us. The suite is beautiful and every details are impressive. But the highlight of our stay is the COMFY BED. We have the access to their club lounge which is one of the best too. Alan, Jesse, Joao and Ms Faye looked after us and always check on us. We are also happy with the house keeping people for being thoughtful by keeping our chargers with a cord strap.

    Reviewed November 22, 2023
  5. 9.2
    Exceptional
    Cheuk from Hong Kong SAR, China
    Couple
    premier club, club lounge access, 1 bedroom suite, 1 king, city view
    Stayed 2 nights in June 2024

    “Exceptional 8th Anniversary”

    Very tidy room with great surprises for our 8th anniversary: cake, champagne and decorations. Nothing to criticise. Very helpful and nice hotel staff which gave us a little Ritz lion with our kid's name embroidered on it. Club lounge food and drinks were exceptional and well cooked. Very difficult to feel hungry during our stay. Will bring our 3 year old kid for the water park in August again. However, the jacuzzi in Ritz Carlton Spa smelled moldy when the bubbles came up. Didn't stay there for long due to fear of Legionnaires' disease. Didn't expect this for a high end hotel spa. Not sure if we'd revisit the spa again.

    Reviewed July 13, 2024
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